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Business Operations Manager

2 months ago

Omaha, Nebraska, United States Deck Bros, LLC Full time
Job Summary

We are seeking a highly skilled Business Operations Manager to join our team at Deck Bros, LLC. As the Office Manager, you will be responsible for ensuring exceptional client satisfaction from start to finish.

Your exceptional communication and problem-solving skills will be key in maintaining our reputation for excellence and fostering strong client relationships.

The ideal candidate for this role is a motivated leader with exceptional organizational skills. If you are passionate about delivering exceptional service and helping others succeed, we want to hear from you.

Key Responsibilities

Client Relationship Management:

  • Act as the primary point of contact for potential clients
  • Manage all communication channels with clients
  • Conduct initial discovery calls with prospects
  • Schedule appointments for the sales team
  • Request and manage customer feedback
  • Engage with loyal customers

Project Coordination:

  • Ensure project files are accurate and up-to-date
  • Handle invoicing and payments in a timely manner

Lead Nurturing & Follow-Up:

  • Engage with leads to help them make informed decisions
  • Assist in lead nurturing strategies
  • Analyze conversion rates and optimize sales processes
Requirements

Qualifications:

  • Excellent communication and problem-solving abilities
  • Prior experience in client management
  • Ability to multitask in a fast-paced environment
  • Attention to detail and commitment to quality
  • Strong analytical and teamwork skills
About Deck Bros, LLC

Deck Bros, LLC is committed to serving our team, clients, and community with Core Values that include:

Love First:

  • Treat Clients Like Family
  • Always Lead with Love
  • Help Others

Elevate And Innovate:

  • Celebrate Others
  • Have a Growth Mindset
  • Continuous Improvement
  • Positivity

Act Courageously:

  • Take Decisive Action
  • Own Mistakes
  • Communicate Proactively

Do The Work With Integrity:

  • Do What is Right
  • Be On Time
  • Give Your Best

Our mission is to help families create lasting memories through outdoor space transformations.