Server - Dining Experience Specialist

4 weeks ago

Aspen, Colorado, United States SA Hospitality Group Full time

SA Hospitality Group is seeking a skilled Server to join our team at our Sant Ambroeus Aspen restaurant. As a Server, you will be responsible for creating a positive guest experience by providing exceptional service and ensuring that every guest feels welcome and valued.

Key Responsibilities:

  • Greet all guests and explain our menus and offerings.
  • Take beverage and food orders in a prompt and professional manner.
  • Serve beverages and food to guests.
  • Clear and clean tables in a prompt and efficient manner.
  • Perform side-work and other service opening or service closing duties as required.
  • Ensure that wait staff stations are clean and maintained throughout the shift.
  • Alert Management of any service, guest, and/or safety issues.
  • Make appropriate service recovery gestures according to established guidelines to ensure total guest satisfaction.
  • Receive and process guest payments when closing the checks.
  • Assist with other service-related duties assigned by management.
  • Follow service opening and service closing procedures before and after the service.
  • Always maintain a professional demeanor with all staff.
  • Assist staff with any aspect of service steps to satisfy the guests, such as food delivery.

Requirements:

  • Ability to communicate and understand direction in English to ensure safety in the workplace.
  • Ability to understand, respond, and engage with co-workers, managers, and guests in English.
  • Ability to multitask and work in a fast-paced environment.
  • Flexible schedule.
  • Detail-oriented.
  • The ability to work as part of a team and personal cleanliness.
  • Very basic food handling, preparation, and cleaning skills are welcomed.
  • Time management and ability to work under pressure to manage high volume of production.
  • Discipline to follow set standards.
  • Ability to lift up to 25lbs.

SA Hospitality Group is an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including age, sex, color, race, creed, national origin, religion, marital status, disability that does not prohibit performance of essential job functions with or without reasonable accommodation, or any other characteristic protected by applicable law.

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