Distinguished Software Engineer
2 weeks ago
We are seeking a highly experienced Distinguished Software Engineer specializing in Site Reliability Engineering (SRE) to join our dynamic team. As a key member of our Enterprise People Technology team, you will play a critical role in developing best practices for incident response call leadership, conducting thorough root cause analysis (RCA) reviews, and ensuring that RCA action items effectively address and resolve underlying issues across the organization.
Key Responsibilities- Incident Response Leadership: Develop and implement best practices for leading incident response calls, ensuring efficient and effective handling of incidents to minimize downtime and impact.
- Root Cause Analysis: Perform in-depth RCAs for major incidents, identifying systemic issues and contributing factors to prevent future occurrences.
- Action Item Alignment: Ensure that RCA action items are properly aligned to address and solve the root causes, driving continuous improvement in our systems and processes.
- Cross-Functional Collaboration: Work closely with engineering, operations, and product teams to implement solutions that enhance system reliability and performance.
- Best Practice Development: Create and maintain documentation on incident response and RCA processes, sharing knowledge and training team members to elevate the overall SRE practice.
- Mentorship and Leadership: Mentor junior engineers and contribute to a culture of technical excellence and continuous learning within the SRE team.
- Extensive Experience: 10+ years of experience in software engineering or site reliability engineering, with a strong focus on incident management and root cause analysis.
- Technical Expertise: Deep knowledge of system design, networking, cloud infrastructure, and large-scale distributed systems.
- Leadership Skills: Proven ability to lead and manage high-stress incident response calls, making critical decisions under pressure.
- Analytical Mindset: Strong analytical skills to perform comprehensive RCAs and develop actionable solutions.
- Collaboration and Communication: Excellent communication skills, with the ability to convey complex technical concepts to diverse audiences and collaborate effectively across teams.
- Tool Proficiency: Experience with monitoring and incident management tools (e.g., Prometheus, Grafana, PagerDuty, Splunk).
- Innovative Thinking: A proactive approach to identifying improvements and implementing best practices in incident response and system reliability.
Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That's what we do at Walmart Global Tech. We're a team of software engineers, data scientists, cybersecurity experts, and service professionals within the world's leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We train our team in the skillsets of the future and bring in experts like you to help us grow.
What We Offer- Competitive Compensation: Annual salary range $127,000.00-$219,000.00, plus annual or quarterly performance bonuses.
- Flexible Work Arrangements: Hybrid work model with a mix of in-office and virtual work.
- Benefits Package: Comprehensive benefits, including medical, vision, and dental coverage, 401(k), stock purchase plan, paid maternity and parental leave, PTO, and more.
Walmart, Inc. is an Equal Opportunity Employer - By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity - unique styles, experiences, identities, ideas, and opinions - while being inclusive of all people.
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