Retail Operations Manager

2 weeks ago

Austell, Georgia, United States Six Flags Over Georgia Full time
Job Summary

This role oversees all operational functions and personnel for an assigned group of 5-10 retail locations. The ideal candidate will drive revenue, manage team members and seasonal supervisors, and maintain a positive and enthusiastic work environment.

Key Responsibilities
  • Ensure implementation of all register transaction procedures and full compliance by every team member.
  • Supervise training and daily performance of all team members within assigned areas to ensure that guest-first service and safety policies are followed.
  • Assume department "In Charge" duties as assigned by Full-time management.
  • Maintain standards of excellence in merchandising and customer service.
  • Oversee and manage assigned groups of retail locations while driving revenue and maintaining expenses within budgeted guidelines.
  • Ensure compliance with all corporate and park policies and procedures.
  • Protect and secure all assets, including fixtures, inventory equipment, and Retail operating supplies.
  • Manage per-cap reports, labor dollars, and staffing levels for assigned store groups.
  • Ensure proper execution of shop setups, visual displays, Retail signage, open-closing procedures, and recruitment.
  • Key role in training and development of seasonal team members and supervisors.
  • Ensure proper staffing levels are maintained through proper planning, scheduling, and follow-up with supervisors and team members.
  • Initiate corrective actions where necessary for violations of park policies and procedures as well as reward and recognition for outstanding performance.
  • Ensure proper execution of inventory transfers, price changes, damages, and other inventory processes for Retail.
  • Liaison for all Retail, Rentals, Attractions, and Games Lessees.
  • Other duties as assigned.
Requirements
  • Must be 18 years of age or older for Managerial.
  • 1 to 2-year of park experience and retail background is a plus.
  • High School Diploma or GED.
  • Strong analytical skills; ability to effectively identify issues and propose solutions.
  • Excellent communication and interpersonal skills and ability to interact effectively with all levels of management.
  • Ability to handle registered transactions.
  • Previous experience in supervising a team.
  • Must be highly organized and able to handle multiple tasks simultaneously.
  • Willingness to work nights, weekends, and holidays when needed.
  • Valid Georgia Driver's License and ability to operate a motor vehicle.
Physical Requirements
  • Must be able to walk and stand for up to 6-8 hours at a time. Applicants must be capable of lifting and carrying up to 50 pounds, and able to operate a motor vehicle.

Interested candidates should submit resume and cover letter. Apply online at www.sixflagsjobs.com or contact:

Six Flags Over Georgia

Attn: SFOG Applicant Center

275 Riverside Parkway SW, Austell, Georgia 30168

Six Flags is an Equal Opportunity Employer and support a DRUG FREE WORK PLACE

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