Sales Associate

3 days ago

Annapolis, Maryland, United States Lovesac Full time
About Lovesac

Lovesac is a leading provider of innovative, adaptable furniture solutions that bring total comfort to millions of homes. Our mission is to revolutionize the way people live, work, and play by offering products that can evolve with their needs.

Job Summary

We are seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for providing exceptional customer service, demonstrating our products, and meeting sales goals. If you have a passion for delivering outstanding customer experiences and are looking for a challenging and rewarding role, we encourage you to apply.

Key Responsibilities
  • Meet or exceed sales goals and key performance indicators (KPIs)
  • Utilize our proprietary selling process to provide each customer with a personalized shopping experience
  • Demonstrate and quote products, closing sales and providing solutions to customer needs
  • Offer additional financing options to customers, including Lovesac credit card and secondary financing programs
  • Consistently educate clients on current promotional offerings and products
  • Maintain inventory integrity and accuracy, protecting company assets at all times
  • Assist in the execution of promotional campaigns, including product placement and marketing updates
  • Partner with store management to resolve customer service issues and enhance customer service
  • Participate in maintaining store standards, including merchandising, marketing, store cleanliness, and safety
  • Maintain a calm demeanor and manage issues professionally and respectfully
  • Act with integrity and trust, modeling behavior that respects employees, peers, and customers
Requirements and Qualifications
  • Minimum of 1-2 years of related sales experience
  • Results-driven and able to meet or exceed KPIs and goals
  • Proven time management skills and ability to adapt to a changing business environment
  • Able to prioritize responsibilities with the appropriate level of urgency
  • Superior communication skills, including verbal, written, and interpersonal skills
  • Demonstrates strong analytical, mathematical, and problem-solving skills
  • Maintains the highest level of customer service, creating solutions and experiences that drive business results and engagement with the brand
  • Proficiency in Microsoft Office: Word, Excel, and PowerPoint
  • Ability to work collaboratively with fellow employees and treat all clients with dignity and respect
What We Offer
  • Flexible hours and paid time off
  • 401(k) matching contribution and health plan discount
  • Sales incentive programs and employee assistance program
  • Financial wellness tools and associate discounts
  • Pet insurance and eligibility for up to 26 hours of paid time off

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