Customer Service Representative

5 days ago


Bennington, Vermont, United States The Sherwin-Williams Company Full time
Job Summary

The Sherwin-Williams Company is seeking a highly skilled and customer-focused Customer Service Specialist to join our team. As a key member of our retail store team, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth.

Key Responsibilities
  • Customer Service: Provide excellent customer service to ensure high levels of customer satisfaction and loyalty.
  • Sales and Merchandising: Assist customers in selecting the right products and services, and promote sales growth through effective merchandising and display techniques.
  • Inventory Management: Maintain accurate inventory levels, process sales transactions, and ensure that products are stocked and displayed in a visually appealing manner.
  • Store Operations: Participate in store opening and closing procedures, maintain a clean and organized store environment, and ensure that all equipment and tools are in good working order.
  • Teamwork: Collaborate with other team members to achieve sales goals, provide support during peak periods, and contribute to a positive and inclusive store culture.
Requirements
  • Age: Must be at least 18 years of age.
  • Authorization: Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future.
  • Physical Demands: Must be able to retrieve material from shelves and floor stacks, lift and carry up to 50 lbs. frequently, and up to 70 lbs. on occasion.
  • Availability: Must be willing to work all scheduled hours, including evenings and weekends.
Preferred Qualifications
  • Driver's License: Have a valid, unrestricted Driver's License.
  • Education: Have at least a High School diploma or GED.
  • Experience: Have at least one (1) year experience working in a delivery, retail, or customer service position.
  • Language Skills: Ability to read, write, comprehend, and communicate in more than one language.


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