Clerical Specialist

4 weeks ago


Mountain City, Tennessee, United States State of Tennessee Full time

Job Information

Job Title: Clerk III

Location: Mountain City, TN

Department: Correction

Job Type: Full-Time

Salary: $30,660.00 - $45,984.00 per year

Job Summary:

We are seeking a highly skilled and detail-oriented Clerk III to join our team at the Department of Correction. As a Clerk III, you will be responsible for performing advanced general clerical work and minor supervisory work. You will maintain, compile, code, categorize, calculate, tabulate, audit, or verify information or data for accuracy and completeness. You will also document and record accurate information by entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic format.

Responsibilities:

  • Maintains, compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data for accuracy and completeness.
  • Documents and records accurate information by entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic format.
  • Uses relevant information and individual judgment to ensure events or processes comply with laws, regulations, or standards.
  • Explains departmental policies and procedures, interprets rules and regulations to internal and external customers to ensure consistency of information.
  • Proficient in the use of computers and computer systems (including hardware and software); enters data process information, and types letters and correspondence.
  • Identifies, sorts, and distinguishes sets of information electronically, verbally, or manually to ensure the information is correct and distributed properly.
  • Breaks down information or data received or obtained from verbal, written, or electronic communication into separate parts to evaluate results to choose the best solution and to solve problems.
  • Communicates with the public, government, and other external sources to represent the organization and provide excellent customer service.
  • Communicates professionally with the public to provide excellent customer service and resolve issues.
  • Conducts office functions including but not limited to taking messages, answering telephones, inputting time sheets, filing, review and distribute mail, maintaining contracts, creating documents or forms, ordering supplies, and other related functions.
  • Develops specific goals by planning, prioritizing, and organizing work to meet performance standards in a timely manner.
  • Obtains information via electronic, verbal, or physical means to meet the needs of internal and external customers.
  • Provides accurate information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person to efficiently produce quality work.
  • Develops constructive and professional working relationships with others to maintain a productive work environment.
  • Performs physical activities that require considerable use of arms and legs and moving the whole body, such as climbing, heavy lifting, balancing, walking, stooping, standing, sitting, typing, and handling of materials.
  • Transports work materials between various State offices by walking.
  • Provides support by scheduling appointments, meetings, events, programs, activities, and travel arrangements for the unit or division.
  • Delegates the work of others to maintain work flow.
  • Performs minor service repairs by troubleshooting or requesting technical support to maintain the operation of office equipment.

Competencies (KSA's):

  • Dealing with Ambiguity
  • Functional/Technical Competencies
  • Technical Learning
  • Informing
  • Organizing
  • Priority Setting
  • Time Management
  • Action Oriented
  • Written Communication
  • Customer Focus
  • Listening
  • Patience
  • Self-Knowledge

Knowledge:

  • Administration and Management
  • Clerical
  • Computer and Electronics
  • Customer and Personal Service
  • Mathematics
  • Personnel and Human Resources

Skills:

  • Active Learning
  • Active Listening
  • Instructing
  • Social Perceptiveness
  • Complex Problem Solving
  • Coordination
  • Critical Thinking
  • Judgment and Decision Making
  • Learning Strategies
  • Mathematics
  • Monitoring
  • Reading Comprehension
  • Service Orientation
  • Speaking
  • Time Management
  • Material Resources
  • Troubleshooting
  • Writing

Abilities:

  • Auditory Attention
  • Category Flexibility
  • Deductive Reasoning
  • Inductive Reasoning
  • Information Ordering
  • Mathematical Reasoning
  • Memorization
  • Near Vision
  • Number Facility
  • Oral Comprehension
  • Perceptual Speed
  • Problem Sensitivity
  • Selective Attention
  • Speech Clarity
  • Speech Recognition
  • Speed of Closure
  • Time Sharing
  • Wrist-Finger Speed
  • Dynamic Flexibility
  • Extent Flexibility
  • Gross Body Coordination
  • Static Strength
  • Written Comprehension
  • Written Expression

Tools & Equipment:

  • Two-Way Radio
  • Calculator
  • Computer
  • Copier
  • Date Stamp
  • Dolly
  • Fax Machine
  • File Cabinets
  • General Office Supplies (Pens, Pencils, Paper Clips, Stapler, Hole Puncher, etc.)
  • Hand-Held Printer
  • Intercom System
  • Label Maker
  • Mail Cart
  • Microfilm Machine
  • Office Printer
  • Paper Cutter
  • Scanner
  • Shredder
  • Telephone
  • Typewriter

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