Medical Office Assistant

4 days ago


Milwaukee, Wisconsin, United States Demo - Maximus Full time
Job Summary

Clinic Intake Specialists play a vital role in supporting the Veterans Evaluation Services (VES) team. As a key member of our team, you will assist providers and veterans on exam days, ensuring a smooth and efficient experience. Your primary responsibilities will include general problem-solving, updating case statuses, and providing exceptional customer service. If you possess a caring, positive, and patriotic attitude, we encourage you to apply.

Key Responsibilities
  • Arrive 30 minutes prior to scheduled exams to prepare the waiting area
  • Display snacks, water, flags, and veteran materials in the provider's waiting area and post VES signs on the door
  • Greet each veteran immediately, obtain medical history, diagnostic results, and medical records, and provide a sign-in sheet
  • Provide information to providers, assist with vitals, and document updates in the OMS system
  • Keep all veteran information private and confidential
  • Assist veterans in any way needed and maintain a courteous and respectful demeanor
  • Adhere to local and externally relevant health and safety laws and policies
Requirements
  • High School diploma or general education degree (GED) required
  • Valid driver's license required
  • One to two years of training and/or certification in the medical field preferred
  • CPR certification preferred
  • Intermediate knowledge of pertinent medical terminology
  • Advanced verbal and interpersonal skills
  • Advanced written communication skills, including excellent grammar
  • Advanced reading and comprehension abilities
  • Advanced analytical skills and detail-oriented
  • Advanced multi-tasking skills
  • Advanced organizational and prioritization skills, with strong ability to meet strict deadlines
  • Proficient typing skills
  • Proficient with Microsoft Word, Microsoft Outlook, Adobe Acrobat, general internet research, and beginner knowledge of Microsoft Excel
About Maximus

Maximus is a leading provider of business process management and technology solutions to government agencies worldwide. With over 30,000 employees, we are committed to helping government serve the people. We recognize the unique skills and experiences of active military service members, their spouses, and veteran candidates and offer a career path that allows them to continue making a difference for our country.



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