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Field Supervisor Biohazard Remediation Specialist

1 month ago

Fort Worth, Texas, United States Aftermath Full time
Job Overview:

We are seeking a highly skilled and experienced Field Supervisor to join our team at Aftermath Services. As a Field Supervisor, you will be responsible for leading our biohazard remediation and trauma cleanup teams in the field, ensuring that our clients receive exceptional service and that our teams are equipped to handle the most challenging situations.

Key Responsibilities:

• Actively assist our team in various bioremediation projects to provide our clients with an exceptional level of service.
• Supervise the successful completion of jobs that you participate in, serving in a supervisory capacity with regards to the project as a whole.
• Accurately estimate, recommend, and advise on project scopes, manage cleanups, and handle necessary paperwork.
• Effectively communicate and sell a tailored scope of work based on a thorough understanding of the client's needs, and obtain sign-off to initiate work.
• Lead on-site customer interactions with empathy and professionalism, providing high-quality service and ensuring customer satisfaction throughout the biohazard remediation process.

Requirements:

• Must be 18 years of age or older.
• Must have a valid Driver's License and acceptable Motor Vehicle Record.
• Must reside locally and be able to respond to the shop within one hour of receiving a service call.
• Must have a minimum of 2 years of supervisory experience, preferably in biohazard remediation, construction, demolition, restoration, or a related field.
• Must have demonstrated leadership experience, preferably in a technical or field service environment.
• Must possess strong organizational, communication, and problem-solving skills.
• Must have completed Aftermath's Field Learning Path within 30 days of start, and Supervisor Learning Path within 90 days of start.

Preferred Qualifications:

• IICRC S540 certification or equivalent in biohazard remediation.
• XActimate experience.
• Proven experience in leading teams in restoration, mitigation, remediation, or construction.
• Customer service experience and military personnel are highly valued.
• Exceptional communication skills and a track record of successful community engagement and outreach.
• Proficient in Microsoft Office Applications and relevant software.

About Aftermath:

With over 60 regional offices and over 100 mobile units located across the country, Aftermath Services is the nation's largest biohazard remediation and trauma cleanup company. For over 25 years, Aftermath has provided professional and compassionate services to more than 35,000 families, communities, and businesses after traumatic events. We are committed to lifting the burden of cleanup from those who are grieving after tragedies like suicides, homicides, unattended deaths, infectious disease outbreaks, accidents, or other biohazard situations by providing emergency rapid response 24/7/365.