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Regional Service Operations Manager

2 months ago


San Bernardino, California, United States Philips Full time

Job Title

Area Service Manager

Job Overview

As an Area Service Manager, you will be entrusted with the leadership, management, and development of a team of 19 Biomedical Engineers. Your primary focus will be on providing support across extensive, multi-vendor healthcare facilities within a broad geographical area.

Key Responsibilities:

  • Efficiently recruit, onboard, and assimilate new team members.
  • Formulate and execute service strategies aimed at enhancing customer satisfaction and fostering collaboration with Sales teams.
  • Take ownership of financial performance in your region, ensuring that targets for Revenue, Contribution Margin Rate, and Gross Margin are met or surpassed.
  • Create and implement business plans that promote growth and efficiency while managing costs effectively.

Ideal Candidate Profile:

  • Residing in the designated area.
  • Holds a Bachelor's Degree or possesses equivalent professional experience, with a minimum of 5 years in leadership or project management roles.
  • Comprehensive understanding of the healthcare sector, including its organizational dynamics and emerging trends.
  • Proven track record in motivating, guiding, and developing team members.
  • Willingness to travel frequently to various customer locations for meetings, training, and operational needs.
  • Capable of meeting the essential physical, cognitive, and environmental job requirements, with or without reasonable accommodation.

About Philips:

Philips is a pioneering health technology organization committed to ensuring that every individual has access to quality healthcare. We strive to make a significant impact on the lives of people globally through our innovative solutions.

Compensation and Benefits:

The compensation range for this position is competitive and varies based on experience, skills, and location. Additional benefits include performance bonuses, company vehicle, comprehensive training, and opportunities for career advancement. Our benefits package also encompasses generous paid time off, a 401k plan with matching contributions, health savings accounts, and educational reimbursement.

Additional Information:

Candidates must have authorization to work in the U.S. and the company will not sponsor work visas. Relocation assistance may be available for this role.

This position will remain open until filled, and interested candidates are encouraged to apply to be considered for this opportunity.