Seasonal Sales Associate

2 weeks ago

Shrewsbury New Jersey, United States Anthropologie Full time
About the Role

We are seeking a highly motivated and customer-focused Seasonal Sales Associate to join our team at Anthropologie. As a key member of our sales floor team, you will play a critical role in driving sales and providing an exceptional customer experience.

Key Responsibilities
  • Customer Experience
    • Initiate genuine conversations with customers to engage them in a personalized way, making them feel welcome, heard, and valued.
    • Support a selling environment on the sales floor by connecting with multiple customers and sharing product suggestions.
    • Provide a frictionless customer experience by utilizing technology to transact in the moment, find sizes and colors, and place orders for items not available in store.
  • Teamwork + Communication
    • Build productive relationships with peers, asking for support when needed and making an effort to help others.
    • Participate in the learning and sharing of product knowledge, current trends, and personal styling priorities to inspire customers.
    • Contribute to a positive team morale by participating in store initiatives and highlighting peers and leaders through the SPARKED journal.
    • Provide insights related to the customer and employee experience and communicate feedback to Store Leadership.
  • Visual + Business Operations
    • Understand your contribution to service and selling on every shift to impact the store's business.
    • Support the shipment process to gain awareness of product, including what's new and what's restock, and contribute to the completion of omni order fulfillment processes while maintaining stock levels of the floor.
    • Maintain Anthropologie's visual and operational standards while keeping the focus on the customer and staying current on merchandising updates.
Requirements
  • Anthropologie brand fan
  • Experience in customer service
  • Experience being a team player
  • Ability to work flexible hours to meet the needs of the store, including nights, weekends, and holidays
Perks and Benefits

URBN offers comprehensive Perks & Benefits to employees, including medical, dental, vision, PTO, generous employee discounts, retirement savings, and more. For additional information, please visit our website.

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