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Customer Service Representative
2 months ago
We are seeking a highly motivated and customer-focused individual to join our retail team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and achieving sales goals.
Key Responsibilities- Customer Service: Greet customers in a friendly and welcoming manner, respond to customer inquiries, and resolve customer complaints in a professional and courteous manner.
- Sales Floor Management: Maintain a clean and organized store environment, restock shelves, and ensure that the sales floor is visually appealing.
- Sales and Upselling: Meet or exceed sales goals by providing excellent customer service, making product recommendations, and upselling products to customers.
- Cash Handling: Accurately process customer transactions, handle cash, credit card transactions, and maintain a high level of accuracy with cash handling procedures.
- Teamwork: Collaborate with colleagues to achieve sales goals, maintain a positive and supportive team environment, and contribute to the overall success of the store.
- Age Requirement: Must be 21 years of age or older.
- Availability: Must be able to work weekends and holidays.
- Communication Skills: Ability to read, write, speak, and understand English effectively.
- Math Proficiency: Basic math skills required, including addition, subtraction, division, and multiplication.
- Physical Ability: Capable of frequently lifting 10 lbs and occasionally lifting up to 50 lbs.
- Pre-Employment Screening: Must pass a pre-employment drug screen and be subject to a criminal history background check.
We offer a competitive compensation package, including a weekly pay rate of $11.50 per hour. We also offer a 401(k) program with a generous 6% match, paid time off, and flexible scheduling.
GPM Investments, LLC is an equal opportunity employer and does not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, sexual orientation, or any other basis prohibited by applicable law.
