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Retail Store Director

1 week ago

Blackwood, New Jersey, United States Midas Tire & Auto Experts Full time
Company Overview

Midas Tire & Auto Experts is dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing ASE Certifications and/or years of automotive repair experience.

Job Description

This is a developmental role that will provide the successful candidate with hands-on experience and training in managing and directing all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services.

Responsibilities
  • Help ensure a safe, secure, and trustworthy work environment.
  • Liaise between managers, customers, and employees.
  • Fill in for Manager in times of absence.
  • Make executive decisions, hold meetings, and provide accountability.
  • Support ongoing learning and development of team members.
  • Establish strategic goals by gathering information from reporting documents.
  • Define objectives, identify and evaluate trends and options, choose a course of action, and evaluate outcomes.
  • Lead by example, manage, and train the team while keeping in tune with our company's vision, purpose, core values, and employee creed.
  • Help ensure that all policies and procedures are being followed by all employees.
  • Deliver exceptional customer service while listening to and consulting customers.
  • Oversee complete vehicle inspection and then make comprehensive recommendations by building computerized repair orders and sourcing parts.
  • Ability to discuss pricing estimates with customers as well as promote shop service specials and financing options.
  • Monitor the quality of all vehicles being signed out.
  • Ability to successfully supervise up to 10 employees.
  • Closely monitor inventory levels while managing product ordering and receipt.
  • Maintain a clean and organized job site.
Qualifications
  • A minimum of 1 year of store or service assistant manager experience.
  • General automotive knowledge.
  • Excellent customer service disposition.
  • Good communication skills.
  • Leadership ability.
  • Team building skills.
  • Ability to work a flexible retail schedule including weekends, evenings, and holidays.
  • Valid driver's license.