Sales and Customer Service Team Lead
4 days ago
About Hibbett Retail, Inc.
Hibbett Retail, Inc. is a leading specialty retailer of sporting goods, with a focus on delivering exceptional customer service and creating a unique shopping experience.
Job Summary
We are seeking a highly organized and detail-oriented individual to join our team as a Manager in Training. As a key member of our store leadership team, you will be responsible for managing day-to-day store operations, leading cross-functional teams, and driving business results.
Key Responsibilities
- Manage Day-to-Day Operations: Manage day-to-day store operations, including receiving and stocking merchandise, maintaining store appearance, and resolving customer complaints.
- Lead Cross-Functional Teams: Lead cross-functional teams to achieve business objectives, including developing sales strategies, managing inventory levels, and implementing promotions.
- Drive Business Results: Drive business results by analyzing sales data, identifying opportunities to increase revenue, and implementing process improvements.
- Maintain High-Quality Customer Service: Maintain high-quality customer service standards, ensuring that all customers receive an exceptional shopping experience.
- Protect Company Assets: Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures, informing management and/or appropriate officials of potential fraud risk.
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