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Customer Engagement Manager

2 months ago

Pelham, New York, United States PetSmart Full time
About Our Store

We're a community-driven pet care company that's passionate about providing exceptional experiences for our customers and their pets. As a PetSmart Customer Engagement Manager, you'll play a key role in ensuring our stores run smoothly and efficiently, while delivering a personalized shopping experience for every pet parent who walks through our doors.

About Your Role

In this role, you'll be responsible for leading a team of retail and pet care associates who are dedicated to creating a safe, clean, and fun environment for our pets and pet parents. You'll work closely with our store teams to drive sales growth, improve customer satisfaction, and develop strategies to increase customer engagement.

About Your Career

We're committed to helping our leaders grow and develop their careers, with opportunities to gain experience in different business units, develop leadership skills, and take on new challenges. Whether you're looking to advance your career or simply want to make a difference in the lives of pets and their owners, we invite you to join our team and be a part of something special.

The PetSmart Difference

We're not just a pet store - we're a community of pet lovers who are passionate about making a difference. As a PetSmart Customer Engagement Manager, you'll be part of a team that's dedicated to providing exceptional customer service, supporting local pet rescue organizations, and promoting pet adoption. If you're looking for a career that's more than just a job, we invite you to join our team and be a part of the PetSmart difference.