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Senior Cloud Performance Engineer

2 months ago

Charlotte, North Carolina, United States AIG Full time

About Us:
American International Group, Inc. (AIG) stands as a prominent global insurance provider. Our member organizations deliver a comprehensive array of property and casualty insurance across roughly 70 nations and jurisdictions. These varied offerings encompass products and services designed to assist both businesses and individuals in safeguarding their assets and managing risks.


We are also dedicated to positively impacting our colleagues and the communities in which we operate.

We encourage our team members to engage with causes they are passionate about, supporting these initiatives through our Volunteer Time Off and Matching Grants Programs.


Understanding Our Business:
General Insurance is a leading supplier of insurance solutions for both commercial and personal clients. It features one of the most extensive property casualty networks globally. General Insurance provides a wide range of products to clients through a diversified, multichannel distribution framework.

Role Overview:
We are in search of a seasoned Cloud Software Performance Engineer who excels in a vibrant and fast-evolving setting.

Your primary responsibility will be to ensure performance, scalability, high availability, and resilience for our core platforms, applicable to both cloud and on-premise environments.


Key Responsibilities:

• Establish performance considerations and benchmarks for large-scale implementations and drive enhancements in performance.

• Publish recommendations to optimize performance, addressing both functional and operational aspects.

• Develop performance measurement scenarios for various deployment models. Lead the performance engineering strategy and implement performance tools, automation, and reporting.

• Identify performance bottlenecks and propose effective solutions.

• Collaborate with product and engineering teams to technically scope the cost and complexity of analyzing product performance capabilities, identifying key risks, exploring technology options, and finalizing design and implementation decisions.

• Balance strategic and tactical thinking to maximize engineering investments in enhancing performance and scalability.

• Collect and analyze metrics to aid in performance tuning and fault resolution.

• Conduct capacity planning and optimization.

• Proactively identify performance bottlenecks and highlight areas for enhancement.

• Stay informed about new technologies, industry trends, and best practices for performance optimization and capacity planning.

• Continuously refine tools, processes, and procedures.

• Monitor and assess resource utilization trends for cost optimization.

• Introduce innovative ideas and resolve complex technological challenges.

• Track and enhance key performance and productivity indicators.

• Demonstrate excellent communication and collaboration skills.

Qualifications:

• Bachelor's degree in computer science or a related engineering field with over 3 years of experience in software engineering or IT.

• More than 3 years of experience in enhancing availability, scalability, and resilience of distributed systems and cloud/SaaS platforms.

• We encourage veterans to apply.

Functional Area:
IT - Information Technology

Estimated Travel Percentage (%): No Travel

Relocation Provided:
No

AIG PC Global Services, Inc.