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Operations Excellence Manager
2 months ago
At UnitedMasters, we are revolutionizing the music industry by creating a dynamic marketplace that connects artists, brands, and fans. Our mission is to empower artists to thrive and earn through our innovative music distribution service, which prioritizes their rights and financial success. By allowing emerging artists to distribute their music directly to fans via streaming platforms, we are disrupting traditional music business models while ensuring artists retain ownership of their master recordings and receive up to 100% of their royalties.
Our diverse team comprises musicians, marketers, engineers, and storytellers with experience from leading companies like YouTube, SoundCloud, and Facebook. We collaborate closely with our award-winning creative teams at Translation, our in-house creative advertising agency, to forge impactful partnerships.
We are seeking an Operations Excellence Manager to join our team. This pivotal role will oversee the seamless and effective operations of the organization by managing strategic planning processes, organizing leadership retreats, and facilitating timely communication throughout the company. The ideal candidate will be a strategic thinker with exceptional organizational capabilities and a collaborative spirit to work alongside senior leadership.
Key Responsibilities
- Direct the company's strategic planning initiatives, including the formulation and implementation of Objectives and Key Results (OKRs).
- Collaborate with department leaders to ensure alignment of OKRs with overarching company objectives and strategies.
- Track and evaluate the progress of OKRs, offering insights and recommendations for enhancements.
- Organize and manage offsite meetings for company leadership, including logistics, agendas, and necessary materials.
- Ensure that offsite meetings are productive and aligned with strategic objectives.
- Facilitate follow-up actions and ensure their execution.
- Oversee effective internal communications across the organization.
- Prepare and disseminate regular updates from the Chief of Staff and other leaders.
- Develop and maintain communication protocols and tools to improve information flow.
- Work closely with the Chief of Staff to support various strategic initiatives.
- Assist in creating presentations, reports, and other materials for senior leadership.
- Promote a culture of continuous improvement and operational excellence.
- Manage special projects as assigned by the Chief of Staff.
- Identify opportunities for operational efficiencies and implement effective solutions.
- Act as a liaison between departments to ensure cohesive operations.
- Strong understanding of strategic planning processes, including OKRs.
- Excellent organizational and time management skills.
- Exceptional written and verbal communication abilities.
- Proven track record of collaborating with senior leadership and cross-functional teams.
- Experience in planning and executing offsite meetings and events.
- Strong analytical and problem-solving capabilities.
- Proficiency in Microsoft Office Suite and project management tools.
- 5+ years of experience in operations management, project management, or a related field.
- Bachelor's degree in Business Administration, Management, or a related discipline.
With over 1.5 million artists on our platform, UnitedMasters is rapidly expanding. We partner with brands like Diageo and ESPN to help artists move culture forward. Backed by prominent investors, we are committed to providing our artists with opportunities to enhance their exposure and financial success through strategic partnerships.
Compensation Range: $120,000 - $140,000
Our compensation structure is designed to be competitive within our industry, taking into account various factors such as qualifications, experience, and internal equity. We recognize that candidates may possess varying levels of experience, and adjustments to the salary range may be communicated accordingly.
Our salary range reflects our commitment to a location-based strategy, which may result in variations depending on the role's location.