Pool Operations Specialist
1 week ago
About Wentworth-Douglass Hospital
Wentworth-Douglass Hospital, an affiliate of Mass General Brigham, is committed to delivering exceptional patient care and community service. We foster a diverse, equitable, and inclusive environment that reflects the communities we serve.
Job Summary:
We are seeking a skilled Pool Operations Specialist to join our aquatic team. The successful candidate will be responsible for providing excellent customer service, ensuring a safe and enjoyable experience for our participants. This includes managing group and private lessons, maintaining a clean and organized class environment, and providing feedback and guidance to participants.
Responsibilities:
- Customer Service: Provide timely and professional service to customers during scheduled group and private lessons.
- Class Management: Organize the class environment to ensure individual success and provide positive feedback to evaluate participants' progress and corrective actions.
- Safety and Security: Ensure all swim aids and accessories are stored properly at the completion of each shift and maintain a safe and secure aquatic area.
- Administrative Support: Provide administrative assistance at the Program desk and Service desk as needed.
Qualifications:
- Experience Preferred: One year of instructor experience in aquatics or a related field.
- Special Skills Minimum Required: Ability to multitask, flexibility to adapt to changing situations, compassion, and patience.
- Licensure and/or Certifications Required: Lifeguard certification upon hire and Water Safety Instructor certification within one year of hire.
EEO Statement:
Wentworth-Douglass Hospital is an Equal Opportunity Employer. We value diversity, equity, and inclusion and strive to create an environment where everyone can thrive.
Salary Estimate:
The estimated salary for this position is between $45,000 and $60,000 per annum, depending on experience and qualifications.
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