Pool Operations Specialist

1 week ago


Somersworth, New Hampshire, United States Wentworth-Douglass Hospital(WDH) Full time

About Wentworth-Douglass Hospital

Wentworth-Douglass Hospital, an affiliate of Mass General Brigham, is committed to delivering exceptional patient care and community service. We foster a diverse, equitable, and inclusive environment that reflects the communities we serve.

Job Summary:

We are seeking a skilled Pool Operations Specialist to join our aquatic team. The successful candidate will be responsible for providing excellent customer service, ensuring a safe and enjoyable experience for our participants. This includes managing group and private lessons, maintaining a clean and organized class environment, and providing feedback and guidance to participants.

Responsibilities:

  • Customer Service: Provide timely and professional service to customers during scheduled group and private lessons.
  • Class Management: Organize the class environment to ensure individual success and provide positive feedback to evaluate participants' progress and corrective actions.
  • Safety and Security: Ensure all swim aids and accessories are stored properly at the completion of each shift and maintain a safe and secure aquatic area.
  • Administrative Support: Provide administrative assistance at the Program desk and Service desk as needed.

Qualifications:

  • Experience Preferred: One year of instructor experience in aquatics or a related field.
  • Special Skills Minimum Required: Ability to multitask, flexibility to adapt to changing situations, compassion, and patience.
  • Licensure and/or Certifications Required: Lifeguard certification upon hire and Water Safety Instructor certification within one year of hire.

EEO Statement:

Wentworth-Douglass Hospital is an Equal Opportunity Employer. We value diversity, equity, and inclusion and strive to create an environment where everyone can thrive.

Salary Estimate:

The estimated salary for this position is between $45,000 and $60,000 per annum, depending on experience and qualifications.



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