Product Technology Specialist

2 weeks ago

Carol Stream, Illinois, United States ITW Full time
Job Title: Product Technology Specialist

At ITW, we are seeking a highly skilled Product Technology Specialist to join our team. As a key member of our product development team, you will be responsible for optimizing the technical performance of our products, ensuring they meet and exceed market demands.

Key Responsibilities:

  • Develop a comprehensive understanding of the NA inspection market and customer needs through research, data analysis, and customer feedback.
  • Utilize these insights to influence product and service sales strategies and enhance the sales team's understanding of Loma's product value proposition.
  • Provide input and influence Research &Development (R&D)/Customer-Based-Innovation (CBI) focus areas, maintaining regular communication with the UK team on CBI and Front-to-Back (FTB) projects to align on product development priorities.
  • Facilitate successful product launches to ensure effective market penetration, coordinating closely with various departments to streamline processes.
  • Enhance the technical expertise of the sales and service teams by developing and delivering training on product capabilities and line integration.
  • Strengthen Loma's position as a leader in product inspection technology by conducting technical webinars, participating in tradeshows, and increasing industry visibility.
  • Analyse trends in non-conformances on customer orders, advising on product and process improvements.
  • Contribute to Loma's Quality program, aiming to reduce non-conformances and enhance customer satisfaction.
  • Act as the go-to expert for escalations and focus on continuous improvement initiatives.
  • Support the implementation of a seamless process from order specification to design, processing, build, and successful installation.

Requirements:

  • Minimum of 3 years of experience in a similar role with an engineering discipline.
  • Bachelor's degree in engineering, science, or a related field.
  • Proven experience in fostering collaboration with internal stakeholders.
  • Willingness to travel to customer sites and attend tradeshows (20%-25% travel required).
  • Demonstrated ability to translate R&D theory into practical, commercial applications.
  • Exceptional communication skills with the ability to tailor communication styles to different stakeholders.
  • Strong data analysis skills.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences, and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

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