Product Technology Specialist
1 week ago
Join Loma Systems, a leading manufacturer of inspection equipment, as a Product Technology Specialist. In this role, you will be responsible for optimizing the technical performance of our products, ensuring they meet and exceed market demands.
Key Responsibilities:- Develop a comprehensive understanding of the North American inspection market and customer needs through research, data analysis, and customer feedback.
- Influence product and service sales strategies and enhance the sales team's understanding of Loma's product value proposition.
- Provide input and influence Research & Development (R&D)/Customer-Based-Innovation (CBI) focus areas, maintaining regular communication with the UK team on CBI and Front-to-Back (FTB) projects to align on product development priorities.
- Facilitate successful product launches to ensure effective market penetration, coordinating closely with various departments to streamline processes.
- Enhance the technical expertise of the sales and service teams by developing and delivering training on product capabilities and line integration.
- Strengthen Loma's position as a leader in product inspection technology by conducting technical webinars, participating in tradeshows, and increasing industry visibility.
- Conduct product testing and reporting to maximize machine capability, using findings to support the sales process and improve product performance.
- Analyse trends in non-conformances on customer orders, advising on product and process improvements.
- Contribute to Loma's Quality program, aiming to reduce non-conformances and enhance customer satisfaction.
- Act as the go-to expert for escalations and focus on continuous improvement initiatives.
- Support the implementation of a seamless process from order specification to design, processing, build, and successful installation.
- Minimum of 3 years of experience in a similar role with an engineering discipline.
- Bachelor's degree in engineering, science, or a related field.
- Proven experience in fostering collaboration with internal stakeholders.
- Willingness to travel to customer sites and attend tradeshows (20%-25% travel required).
- Demonstrated ability to translate R&D theory into practical, commercial applications.
- Exceptional communication skills with the ability to tailor communication styles to different stakeholders.
- Strong data analysis skills.
Loma Systems is a premium worldwide manufacturer of inspection equipment, used to identify contaminants and product defects in the food and pharmaceutical industries. We pride ourselves in delivering high-quality technical service and trusted advice to our customers. Our culture is hands-on, and every individual is encouraged to take the initiative to get things done and make a real impact.
We are part of Illinois Tool Works (ITW), a fortune 250 diversified industrial manufacturer of value-added consumables and specialty equipment. ITW live by a philosophy of autonomy and a decentralized culture, which means we can offer a personalized experience to each and every employee, while providing the career progression and stability that comes from working for a larger organization.
We leverage the 80:20 principle in everything we do, focusing on improving food and pharmaceutical safety through a positive mindset and a one-team culture. If you have a proactive approach and want to make an impact, we want to hear from you.
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