Printer Field Service Technician

2 days ago


Dallas, Texas, United States Integral Federal, Inc Full time
Job Summary

We are seeking a skilled Field Service Technician to provide technical support for our BookMaster One and BookMaster Pro passport personalization printer platforms. The successful candidate will be responsible for performing maintenance, software integration, and troubleshooting tasks to ensure the smooth operation of our printing systems.

Key Responsibilities
  • Perform routine maintenance and repairs on printer platforms
  • Integrate software upgrades and patches
  • Conduct functional and quality checks on individual units
  • Document maintenance services and deliver malfunction reports
  • Provide technical support and training to customers
Requirements
  • US Citizenship
  • Ability to obtain and maintain a U.S. Department of State Security Clearance at the SECRET level
  • Ability to travel for training and demonstrations
Preferred Qualifications
  • Experience working within Department of State Passport centers
  • Customer-facing technical service experience for complex products or systems
  • Attentive to detail and responsive to changing priorities
About Us

Integral Federal, Inc. is a leading provider of technical services to federal defense, intelligence, and civilian agencies. We are committed to delivering high-quality solutions that meet the needs of our clients.



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