Human Capital Management Analyst I

3 weeks ago

Kingwood TX, United States Insperity Full time

At Insperity, we offer a comprehensive range of scalable HR solutions that blend premium service with cutting-edge technology.

With a presence in over 90 locations across the United States, we are committed to making a positive impact on businesses and communities nationwide.

Our success is driven by our unwavering belief in the value of our workforce. We prioritize diversity, inclusivity, and a sense of belonging, celebrating both professional and personal milestones. We collaborate with our clients and communities to achieve remarkable outcomes.

Insperity has been recognized multiple times as a top workplace, including recent accolades from Glassdoor's "Best Places to Work" and U.S. News & World Report's "Best Companies to Work for" lists.

We are also proud to have been named one of the Top 50 Midsize Early Talent Programs by RippleMatch's Campus Forward Awards.

Now is an excellent time to join Insperity, as we continue to strive for excellence.



Why Choose Insperity?
Flexibility:
Over 80% of our positions offer work-from-home options, allowing you to maintain a healthy work-life balance, whether it involves collaborating with colleagues, serving clients, or spending time with family and community.

Career Advancement:
We provide numerous opportunities for professional growth, including continuous learning programs, mentorship, and ongoing training.

Employee Well-Being:

Our comprehensive rewards package features generous paid time off, exceptional medical, dental, and vision benefits, wellness support, paid volunteer hours, and much more.

Regardless of your work arrangement—remote, in-person, or hybrid—we prioritize your well-being to ensure you can perform at your best.

As a Human Capital Management Analyst, you will play a crucial role in our team.

This position entails overseeing product implementation and support activities, which include engaging with clients, conducting training sessions, and preparing project documentation for Insperity's Human Capital Management (HCM) products and software as a service.


Key Responsibilities:
  • Collaborate with Insperity's internal project management team to complete assigned tasks and adhere to project timelines.
  • Consult with key decision-makers at client organizations regarding their human resource policies, payroll configurations, and reporting requirements.
  • Provide guidance on optimal implementation strategies and best practices.
  • Conduct thorough discovery sessions to document functional specifications for system setup using the Project Scope Document.
  • Configure software to enhance and streamline client HR/payroll workflows and processes.
  • Set up systems according to client specifications for time tracking and accrual entries to maximize efficiency.
  • Deliver administrative training to clients on the iSolved platform as needed.
  • Facilitate regular client status update calls to address issues, potential escalations, and provide best practice recommendations.
  • Maintain high standards of customer service to ensure client satisfaction and retention.
  • Advocate for clients' needs in resolving any outstanding issues during the integration process.
  • Build relationships within client organizations to effectively integrate project deliverables and achieve business objectives.
  • Stay informed about new products, industry trends, and client training needs.
  • Collect product/software feedback and provide recommendations for improvement to product and leadership teams.

Qualifications:
  • A high school diploma or equivalent is required; a bachelor's degree is preferred.
  • Three to five years of experience in systems integration or enterprise-class HRMS product implementation is required.
  • Ability to interpret tax regulations at the state, federal, and local levels for software configuration.
  • Basic understanding of cross-departmental systems integration, including time tracking and benefits.
  • Strong interpersonal communication skills to engage with peers, leadership, and clients.
  • Comfortable conducting meetings with clients.
  • Excellent written communication skills.
  • Ability to convey technical and project information in a business context.
  • Proven track record of delivering quality, timely business solutions to a diverse clientele.
  • Functional knowledge of human resources and payroll within a business environment.
  • Ability to manage multiple tasks and complete specific assignments with minimal supervision.
  • Understanding of accounting principles and best practices in payroll and human resources.
  • Basic knowledge of tax setup and requirements at various governmental levels.
  • Demonstrated understanding of payroll and HR reporting in a business context.
  • Strong customer relations, time management, and organizational skills.

At Insperity, we celebrate the diversity of our employees and leadership. Insperity is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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