Technical Support Specialist
3 weeks ago
At Eaglesun Systems, we are seeking a highly motivated and detail-oriented System Support Technician to join our team. As a System Support Technician, you will be responsible for installing and testing computer systems and peripherals, as well as assisting in the day-to-day maintenance and testing of computer hardware, servers, and associated equipment.
Key Responsibilities:
- Assist with the installation, configuration, and ongoing usability of desktop computers, peripheral equipment, and software.
- Configure, test, maintain, monitor, and troubleshoot end-user telecommunications hardware/software, telephony devices, wireless devices, network-based security cameras, printers, etc.
- Maintain and administer personal computers and related computing environments.
- Perform deployment, administration, and security maintenance of Windows Server-based intranet servers.
- Diagnose hardware and software problems associated with PCs and software.
- Configure, test, and deploy computer hardware, networking software, and operating system software.
- Recommend changes to improve systems and network configurations and determine hardware or software requirements.
- Provide full desktop support and regular maintenance on individual workstations.
Requirements:
- Associate's Degree; Bachelor's Degree preferred.
- Experience supporting Microsoft Windows XP/Vista/Windows 7/10/11 desktop/laptop PCs.
- Experience troubleshooting hardware issues and replacing hardware on desktop and laptop PCs.
- Active Directory experience.
- Self-motivated, efficient, and learn quickly.
- Strong team player that will promote teamwork and excellent communication.
- Strong interpersonal skills are also required since client interactions will be required from time-to-time.
- Ability to work in a professional, fast-paced environment.
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