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Patient Service Representative
2 months ago
The Patient Service Representative plays a vital role in delivering exceptional patient care and service at Community Health Network. This position works closely with healthcare providers and clinical staff to ensure patients receive the highest level of administrative support.
Key Responsibilities- Check patients in for appointments and collect payments
- Answer telephones and take accurate messages
- Schedule appointments and coordinate referrals
- Verify and update patient demographic information in our electronic medical record system
- Post and balance payments collected
- High school diploma or GED equivalent required
- 1 year of experience in a healthcare environment or 2 years of customer service experience
- Strong listening and communication skills
- Ability to work well under pressure in a fast-paced environment
- Strong organization skills and attention to detail
- Team player with good judgment for maintaining confidentiality
We build teams that deliver exceptional care through empathy, communication, and collaboration. Our caregivers are dedicated to making a difference in the lives of our patients and communities. If you share our commitment to exceptional patient care and service, we encourage you to apply.
