Dining Room Associate

1 month ago


Miami, Florida, United States HZ Coffee Group LLC Full time

Job Title: Restaurant Team Member

Reports To: Restaurant Manager

Overview

A HZ Coffee Group LLC Restaurant Team Member is responsible for preparing food and beverages according to operational standards, providing guests with great service, and maintaining a clean, safe, and organized workspace.

Key Responsibilities:

  • Follow brand standards, recipes, and systems
  • Follow food safety standards
  • Prepare food and beverages
  • Assemble and package orders and serve to guests
  • Understand restaurant menu, including limited time offers and promotions, and be able to answer guest questions
  • Maintain a clean and organized workstation
  • Clean equipment and guest areas
  • Stock items such as cups, lids, etc. at workstation
  • Take orders at the Drive Thru or Front Counter POS and handle payments (if applicable)
  • Follow speed of service standards
  • Serve and communicate with guests
  • Maintain a guest-focused culture in the restaurant
  • Communicate effectively with managers and coworkers
  • Organize and maintain stock room and refrigerated areas

Requirements:

  • None

Key Competencies:

  • Works well with others in a fast-paced team environment
  • On time, demonstrates honesty and a positive attitude
  • Willingness to learn and adapt to change
  • Guest-focused

Physical Demands/Working Conditions:

  • Standing on feet
  • Repetitive motion including bending, stooping, and reaching
  • Lifting objects including boxes, ice, and product up to 20lbs (if applicable)
  • Working in a small space


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