Operational Director

6 days ago


Port Saint Lucie, Florida, United States iCRYO - Port St. Lucie Full time
Job Overview

iCRYO - Port St. Lucie is seeking a highly motivated and results-driven Center Manager to oversee all aspects of center operations. As the leader, you will be responsible for achieving sales goals through exceptional guest service, marketing the center, sales growth, cost control, and P&L accountability.

About iCRYO

We are an upscale wellness service retailer offering cryotherapy, infrared therapy, body sculpting, IV therapy, and other related services. Our mission is to elevate the lifestyle of our team members and guests by providing professional, affordable, and convenient recovery services while raising the bar in the health and wellness industry.

Key Responsibilities
  • Motivate, coach, and extensively train each employee on all services, safety protocols, recommendations, sales, Lifestyle Passes, and Packages.
  • Provide Team Members with all resources necessary to succeed, including operating systems, new service knowledge, company updates, and ongoing training material.
  • Demonstrate respectful team dynamic to encourage sales growth across the board.
  • Ability to professionally and appropriately correct employee behavior, discipline, terminate, and facilitate the transfer of employees.
Qualifications
  • Preferred 3+ years management experience with high-volume retailers or fitness centers.
  • Strong communication and interpersonal skills.
  • Ability to work a minimum of 45 hours per week with a flexible schedule including nights, weekends, and some holidays.
  • Required to meet, maintain, and exceed all Center, Personal, and Employee sales goals and productivity requirements set by iCRYO.
Estimated Salary Range

$55,000 - $75,000 per year, depending on experience and qualifications.



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