Warehouse Operations Manager

2 weeks ago

Anchorage, Alaska, United States Sysco Full time
Job Summary

In collaboration with the Warehouse Supervisor, the Warehouse Lead determines daily workload, sets priorities, and directs a team to meet daily objectives while providing superior service to Sysco's Distribution Centers, Customers, and Suppliers. This role requires a positive and proactive relationship with management and employees.

Responsibilities
  • Coordinate with Supervisors to determine daily, weekly, and monthly workload.
  • Direct a team of employees and provide leadership and assistance with daily operations to meet all daily objectives.
  • Assist employees with exceptions and problem resolution.
  • Perform warehouse duties, including unloading and loading shipments, put away and replenishment, receiving a selection of products, item demand/count checks, and communicating any issues or suggestions to Supervisor.
  • Train and assess new employees and re-train as necessary.
  • Ensure all employees are performing duties accurately and efficiently.
  • Assist management with safety initiatives and other duties as needed.
Qualifications
  • Education: High School Diploma or GED required.
  • Experience: 2-5 years' warehouse experience, including strong knowledge of Import/Export receiving and shipping and inventory control processes, procedures, and practices.
  • Must be familiar with related OSHA regulations.
  • Skills & Abilities: Excellent communication (verbal and written), interpersonal, and professional interactive skills are necessary to perform at a high degree of proficiency.
  • Ability to effectively write and present information/reports and respond to questions from suppliers, customers, management, and inter-department staff.
  • Capable of working with internal staff from other departments in a proactive and constructive manner.
  • Strong leadership skills, including the ability to mentor and develop individuals and teams.
  • Able to engage and lead team discussions and meetings.
  • Understands team dynamics and works well within a team structure.
  • Collaborative management style and a strategic team player.
  • Delegates responsibilities effectively.
  • Able to understand team dynamics and work well within a team structure.
  • Capable of working with associates from other departments and shifts in a proactive and constructive manner.
  • Ability to add, subtract, multiply, and divide into all units of measure.
  • Compute rate, ratio, and percent.
  • Able to use whole numbers, common fractions, and decimals.
  • Ability to understand and execute all relevant policies and procedures in a consistent, timely, and objective manner.
  • Ability to read, follow, and execute all safety guidelines in the warehouse.
  • Customer Service: Respond promptly to requests for service and assistance as needed. Follow up as needed.
  • Planning / Organization: Ability to prioritize and manage multiple priorities/deadlines and shift priorities as necessary. Uses time effectively.
  • Problem Solving: Identifies and resolves problems in a timely manner. Gathers and analyzes information skillfully. Develops alternative solutions.
  • Judgment: Displays willingness to make decisions. Exhibits sound and accurate judgment. Makes timely decisions.
  • Professionalism: Approaches others in a tactful manner. Reacts well under pressure. Follows through on commitments.
  • Detail Oriented: Attention to details and accuracy.
  • Proven experience in performing in a diverse workforce.
  • Ability to build working relationships with internal business partners, vendors, and customers.
  • Proficient use of MS Office (Word, Excel, PowerPoint, Access, and Outlook).
  • Experience with High jump/PeopleSoft, Voice Recognition, and RF devices preferred.
  • Must be certified on warehouse equipment.
  • WMS (Warehouse Management System) experience preferred.
Physical Demands

The physical, mental, and environmental conditions in which the work is performed. The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to sit, stand, walk, and use hands and fingers to operate a computer keyboard, mouse, and other office & warehouse equipment and telephone to talk and hear.

The employee is frequently required to reach with hands and arms and lift up to 50 pounds and/or move up to 200 pounds with assistance.

During a regular workday, the employee must be able to stand and walk 75% of the time.

This position will primarily work in a warehouse environment and may be exposed to wet and/or humid conditions, cold and elevated ambient temperature, and outside weather conditions.

The noise level in the work environment is moderate, and the environment is fast-paced.

Limited travel (less than 5%) may be required to attend company events, staff meetings, training sessions, or customer meetings.

This position may require evening, weekend, or other shift work depending on business needs.

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