CPSW Loss Prevention Specialist

3 weeks ago


Clementon, New Jersey, United States IB Parks & Entertainment Full time
Job Summary

We are seeking a highly motivated and detail-oriented Loss Prevention Specialist to join our team at IB Parks & Entertainment. As a Loss Prevention Specialist, you will play a critical role in ensuring the safety and security of our guests, employees, and property.

Key Responsibilities
  • Guest Interaction: Provide exceptional customer service to guests, responding to their inquiries and offering assistance as needed.
  • Security Monitoring: Utilize CCTV cameras to monitor guest interactions, employee activities, and sales transactions, identifying potential security threats and taking proactive measures to mitigate losses.
  • Loss Prevention: Protect employees, guests, and company property from theft, vandalism, and other security risks, enforcing park policies and procedures to maintain a safe and secure environment.
  • Investigations: Conduct thorough investigations into security incidents, gathering evidence and interviewing witnesses to determine the root cause of the issue.
  • Reporting and Documentation: Maintain accurate and detailed records of security incidents, including damage reports, incident logs, and security records.
  • Collaboration: Work closely with security teams, park employees, and management to ensure a cohesive and effective security strategy.
Requirements
  • Age and Physical Ability: Must be at least 18 years old and possess the physical ability to stand, walk, stoop, bend, and reach throughout your shift.
  • Critical Thinking and Investigative Skills: Demonstrate strong critical thinking and investigative skills to effectively identify and address security threats.
  • Communication and Interpersonal Skills: Possess excellent verbal and written communication skills, with the ability to work effectively with diverse groups of people.
  • Flexibility and Adaptability: Be able to work a flexible schedule, including nights, weekends, and holidays, and adapt to changing security situations.
  • Strong Work Ethic and Commitment to Safety: Demonstrate a strong work ethic and commitment to safety, with a focus on maintaining a secure and respectful work environment.


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