Operations Supervisor
3 weeks ago
Penske Logistics is seeking a skilled Operations Supervisor to oversee logistics operations, including customer service, freight loading and unloading, dispatch, and documentation. The ideal candidate will have a proven track record of supervising processes, activities, and tasks, with a strong ability to motivate and engage team members.
Key Responsibilities- Provide operational leadership to individual contributors and hourly workforce to ensure the execution of daily tasks and activities.
- Supervise logistics operations, including customer service, freight loading and unloading, dispatch, and documentation.
- Conduct team meetings and evaluate and recommend changes in preferred work methods to increase productivity.
- Assist in new associate training and provide relief coverage for operational duties when associates are absent.
- Ensure compliance with financial policies and procedures, including tracking MPG, returns, and damages.
- Understand the relationship between decision-making and profitability and closely manage associates' working hours and activities to minimize overtime.
- Ensure day-to-day management and associate activities are aligned with the location safety strategy and conduct safety observations.
- Understand the location-specific customer goals and objectives and work to meet and exceed these expectations daily.
- Properly plan work assignments to ensure effective use of fleet equipment and work with hourly associates to ensure they understand safe and efficient operation of equipment.
- 2-4 years related functional experience.
- High School Diploma or equivalent required; Bachelor's Degree preferred.
- Ability to connect and build rapport and relationships with associates and external customers at all levels.
- Ability to work efficiently with time management and organizational skills.
- Strong written/oral communication skills and the ability to actively listen.
- Ability to manage through a problem and think and make decisions independently.
- Ability to drive process improvement and lead change.
- Advanced computer skills including Microsoft Word, Excel, Outlook, and PowerPoint required.
Penske Logistics engineers state-of-the-art transportation, warehousing, and freight management solutions that deliver powerful business results for market-leading companies. With operations in North America, South America, Europe, and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs.
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