Operations Director
4 weeks ago
We are seeking a highly skilled Operations Director to join our team at North End Teleservices, LLC. As a key member of our leadership team, you will be responsible for managing first-line supervisors and ensuring the success of internal and external customers.
Key Responsibilities- Provide leadership and management to associates, ensuring they have the necessary skills and knowledge to excel in their roles.
- Develop and implement strategies to improve operations, including new and unique ways to enhance customer experience and drive business growth.
- Manage multiple teams for one or more clients, ensuring seamless communication and collaboration.
- Conduct regular performance reviews, disciplinary meetings, and termination recommendations, as needed.
- Develop and manage client portfolios, ensuring strong relationships and maximizing value.
- Analyze customer data to improve customer experience and identify areas for process improvement.
- Improve onboarding processes and evaluate and improve communication infrastructure.
- Mediate between clients and the organization, ensuring effective communication and resolution of issues.
- Handle and resolve customer requests and complaints, minimizing customer churn.
- High school diploma or equivalent.
- Must be able to pass English grammar and sentence structure competency.
- General education diploma, some college desirable.
- Strong coaching ability and leadership qualities.
- Excellent communication and people skills.
- High computer literacy and ability to learn new software.
- Knowledge of customer success processes and experience in document creation.
- Patient and active listener with a passion for service.
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
- A chance to make a real difference in the lives of our customers.
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Restaurant Operations Director
3 weeks ago
Omaha, Nebraska, United States Vibe Restaurants Full timeAt Vibe Restaurants, we're on the hunt for a seasoned leader to join our team as a Restaurant Operations Director. This is an exciting opportunity to take charge of our restaurant's daily operations, drive sales, and foster a positive work environment. If you're passionate about hospitality, leadership, and driving business growth, we'd love to hear from...
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Senior Director of Operations
3 weeks ago
Omaha, Nebraska, United States ALFF CONSTRUCTION LLC Full timeJob DescriptionAlffCo is a leading provider of comprehensive facility management solutions across the nation. With a strong commitment to excellence and a client-focused approach, we deliver innovative and sustainable solutions to meet the evolving needs of our clients.The Senior Director of Operations is responsible for managing and overseeing day-to-day...
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Restaurant Operations Director
2 days ago
Omaha, Nebraska, United States Quality Meats West, LLC Full timeKey Responsibilities:The Restaurant Operations Director is responsible for overseeing the daily operations of a restaurant in the absence of the Restaurant General Manager, ensuring compliance with company standards in all areas of operation, including product preparation and delivery, customer relations, restaurant maintenance and repair, inventory...
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Regional Director of Operations
4 weeks ago
Omaha, Nebraska, United States Agemark Full timeJob OverviewAgemark Senior Living is seeking a highly skilled Regional Director of Operations to oversee and enhance the operations of multiple properties within their region.This role will encompass fiscal management, process improvement, staff coaching, facilities management, compliance with state regulations, and driving overall success for each...
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Regional Operations Director
4 weeks ago
Omaha, Nebraska, United States Plains Region Full timeJob SummaryThe Regional Operations Director will oversee the operations of skilled nursing facilities throughout the region to ensure high-quality services and operations.About Plains RegionAs a leading provider of healthcare services, Plains Region distinguishes itself with a strong commitment to quality and integrity. Our modern facilities offer a...
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Director of Front of House Operations
4 weeks ago
Omaha, Nebraska, United States Chick-fil-A Full timeDirector- Front of House Job DescriptionAre you passionate about creating a warm and welcoming environment for guests? Do you thrive in a fast-paced and dynamic work setting? As a Director- Front of House at Chick-fil-A at 156th & Maple, you will be a key member of the leadership team that champions our culture and ensures operational excellence.Key...
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Director of Rooms Operations
4 weeks ago
Omaha, Nebraska, United States Marriott Full timeJob SummaryAs a Director of Rooms Operations at Marriott, you will be responsible for overseeing all front office, housekeeping, loss prevention, and inventory operations to ensure profitability, control costs, and quality standards to ensure total guest satisfaction. This role requires a strong leader who can direct and oversee the implementation of all...
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Medical Director
4 weeks ago
Omaha, Nebraska, United States CSL Plasma Full timeJob SummaryWe are seeking a highly skilled Medical Director - Center Operations to join our team at CSL Plasma. As a key member of our operations team, you will be responsible for driving operational initiatives to improve center processes and efficiency.Key ResponsibilitiesDevelop and implement operational strategies to improve center development and reduce...
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Medical Director
4 weeks ago
Omaha, Nebraska, United States CSL Plasma Full timeJob SummaryCSL Plasma is seeking a Medical Director to lead our Plasma Operations team. As a key member of our leadership team, you will be responsible for developing and implementing operational initiatives to improve efficiency and consistency across our centers.Key ResponsibilitiesDevelop and implement operational initiatives to improve efficiency and...
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Medical Director
1 week ago
Omaha, Nebraska, United States CSL Plasma Full timeAbout the Role:As a Center Medical Director at CSL Plasma, you will be responsible for leading operational initiatives to align center processes and improve operational efficiencies. Your goal will be to ensure center development and reduce process variation for consistency within our fleet.About the Job:This is a leadership role that requires managing two...
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Divisional Director of Operations
4 weeks ago
Omaha, Nebraska, United States Bickford Senior Living Full timeDivisional Director of OperationsAs a Divisional Director of Operations at Bickford Senior Living, you will be responsible for leading a team of Branch leaders to drive excellence in resident care, engagement, and sales performance. You will interact with staff, residents, and their families to build strong relationships and ensure the branch operates...
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Medical Director
4 weeks ago
Omaha, Nebraska, United States Concentra Full timeJob SummaryWe are seeking a highly skilled Medical Director to join our team at Concentra. As a Medical Director, you will play a crucial role in providing exceptional care to our patients and supporting the Director of Medical Operations to ensure consistency of clinical care delivery.The ideal candidate will have a strong background in occupational...
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Medical Director
4 weeks ago
Omaha, Nebraska, United States Concentra Full timeJob Title: Medical DirectorConcentra is seeking a highly skilled Medical Director to join our team. As a Medical Director, you will play a crucial role in providing exceptional care to our patients and supporting the Director of Medical Operations to ensure consistency of clinical care delivery.Responsibilities:Provide direct patient care, mentoring, and...
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Operations Director
4 weeks ago
Omaha, Nebraska, United States Paul Davis Restoration of Omaha, NE Full timeJob DescriptionWe are seeking a highly motivated and experienced Operations Manager to join our team at Paul Davis Restoration of Omaha, NE. As an Operations Manager, you will be responsible for recruiting and coaching team members to build a strong performance-based office. You will support the company's goals and strategies, and work closely with the...
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Operations Director
3 weeks ago
Omaha, Nebraska, United States Akkase Home Health Full timeJob DescriptionAkkase Home Health Care is a home care provider serving families and their loved ones in various locations. We are licensed by the State of Nebraska / South Dakota Department of Health and Human Services and we are Medicaid Certified for the Waiver program. Our multilingual staff speaks English, Spanish, Karen, Russian, Arabic, Nepali, Somali,...
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Assistant Salon Director
4 weeks ago
Omaha, Nebraska, United States Sun Tan City Full timeJob SummaryThis position is responsible for maintaining a high-energy, positive environment, where behaviors that support client-centric service are consistently demonstrated. The Assistant Salon Director helps drive store performance, fosters superior client service, and maintains operational excellence to meet or exceed established productivity goals. This...
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Restaurant Operations Manager
4 weeks ago
Omaha, Nebraska, United States Gecko Hospitality Full timeJob Title: Restaurant Director of OperationsGecko Hospitality is seeking a highly skilled and experienced Restaurant Director of Operations to lead our team in Omaha, Nebraska.Job Summary:We are looking for a results-driven and strategic leader to oversee the daily operations of our restaurant. As the Restaurant Director of Operations, you will be...
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Medical Director
4 weeks ago
Omaha, Nebraska, United States Concentra Career Choice Full timeJob SummaryWe are seeking a highly skilled and experienced Medical Director to join our team at Concentra Career Choice. As a Medical Director, you will play a crucial role in providing exceptional patient care and supporting the Director of Medical Operations to ensure consistency of clinical care delivery.Key ResponsibilitiesProvide direct patient care,...
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Nursing Operations Manager
3 weeks ago
Omaha, Nebraska, United States MedHires Full timeMedHires is seeking an experienced Director of Nursing to oversee all nursing operations of a long-term care facility.The ideal candidate will have a proven track record as a Director of Nursing and possess a valid Registered Nurse licensure and CPR certification.Key responsibilities include:Organizing and leading nursing staff to ensure high-quality patient...
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Medical Operations Director
3 weeks ago
Omaha, Nebraska, United States Catholic Health Initiatives Full timeOverviewCatholic Health Initiatives is committed to delivering high-value care across the continuum. We are seeking a visionary leader to drive clinical, operational, and strategic excellence in our medical operations. The ideal candidate will possess a strong clinical background, excellent leadership skills, and a passion for improving patient outcomes.Key...