Wire Transfer Operations Coordinator

5 days ago

Little Rock, Arkansas, United States Bank OZK Full time

At Bank OZK, we are seeking a highly skilled Wire Transfer Operations Coordinator to join our team. This role is responsible for processing wire transfers, providing daily requests for account information, and assisting Treasury Support Management as needed.

Key Responsibilities:

  • Process incoming wire transfers received through the Banks wire system(s) with a high degree of accuracy and within established deadlines.
  • Process outgoing domestic and international wire transfers in U.S. Dollars and/or foreign currency submitted through the Banks wire system(s) with a high degree of accuracy and within established deadlines and limits for commercial customers.
  • Process entries for incoming wire transfers received through the Banks correspondent relationships.
  • Ensure proper disclosures are prepared for all International Consumer Remittance Wires.
  • Work directly with branches, business units and commercial customers to resolve exception items and provide assistance with payments as needed.
  • Accept wire instructions via the phone, email or fax from businesses and consumers to be processed via a centralized call back area; within customer identification and normal wire transfer guidelines.
  • Perform all security procedures associated with payments.
  • Process foreign currency orders for branches.
  • Maintain daily log sheets of all wire activity and sends notifications as requested.
  • Support all customer Financial Reporting System (FRS) requests for daily account information.
  • Assist with pulling department email requests, scanning documents into the imaging system, and directing requests to the appropriate function.
  • May perform opening and closing procedures related to wire transfers and may assist with daily settlement.
  • May perform daily processing for Society of Worldwide Interbank Financial Telecommunications (SWIFT) payments.

Requirements:

  • High school diploma or equivalent education required.
  • Associate or bachelor degree preferred.
  • Minimum of one (1) year experience with computers, including Microsoft Word and Excel required.
  • Minimum of one (1) year related experience and/or specialized training preferred.
  • Bilingual skills in Spanish or Portuguese preferred.

Salary: Estimated annual salary for this role is $55,000 - $75,000 based on the location and industry standards.

Working at Bank OZK:

We are an equal opportunity employer and give consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by federal, state, and local law. Member FDIC.

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