Lockbox Operations Specialist

3 days ago


Brooklyn, New York, United States Nesco Resource Full time

Unlock new career opportunities with Nesco Resource as a Lockbox Operations Specialist. This role is designed to support multiple functions and processes within Payment and Deposit Operations, focusing on working with Service and Support teams in procedure development, testing, and creating scripts for testing.

Job Summary

In this position, you will develop industry expertise and detailed product knowledge, drive execution of strategic initiatives, and foster a culture founded on accountability, teamwork, leadership, intellectual curiosity, and a balanced foundation between work and personal life.

Key Responsibilities
  • Provide operation support of Lockbox applications and additional areas of support as assigned
  • Create, edit, and test application and operational procedures for Lockbox Operations and Support
  • Write and execute test scripts for operational testing of applications in process improvement projects
  • Perform business analysis for payment and deposit applications as assigned; applications can include mainframe, PC, distributed systems, databases, and/or web-based applications
  • Mine data from primary and secondary sources often using complex joins across multiple datasets
  • Play a leadership role in providing ongoing production support within Payment and Deposit Operations applications and processes
  • Deliver high quality support and great service to our internal/external partners and clients
Requirements

To succeed in this role, you should have:

  • Bachelor's Degree or equivalent experience of ideally 2 years in an operational or support environment
  • Attention to detail in documenting and implementing requirements
  • Highly organized, detail-oriented with the ability to thoroughly analyze and resolve issues
  • Excellent written and verbal communication skills
  • Ability to effectively manage change
  • Ability to stay on top of task assignments
  • Strong decision making and analytical skills
Preferred Qualifications

Nesco Resource offers a comprehensive benefits package that includes a MEC plan, 401K, and EAP services. We are an equal employment opportunity employer and prohibit discrimination and harassment of any type without regard to protected characteristics.



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