Field Service Technician
4 weeks ago
About the Job
The Field Service Technician will perform on-site customer support activities involving the installation, maintenance, repair, and troubleshooting of complex products at customer sites in a timely and cost-effective manner.
Key Responsibilities:
- Conduct on-site installation of complex products and follow testing procedures to ensure proper working order.
- Instruct customers in the operation and maintenance of the systems.
- Make recommendations on improving existing testing, maintenance, and training procedures.
- Perform remote support as required for customers and service engineers.
- Represent company in dealings with customer and is responsible for customer satisfaction.
Requirements:
- AS degree/ BS degree preferred
- 5-7 years hands-on field service experience
- Demonstrated competency and high level of understanding of control system electronics and high voltage power supplies (RF, DC, and microwave)
- Demonstrated competency and high level of understanding of vacuum systems, metallurgy, physics, and chemistry
- Excellent customer relations and organizational skills required
- Above average computer skills, knowledge of MS Office, Excel, PowerPoint, and other similar software packages
Company: Phantom Staffing
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