Information Assistant

2 days ago


Wellesley, Massachusetts, United States Babson College Full time
Job Summary

We are seeking a highly motivated and detail-oriented Information Assistant to join our team at Babson College. As an Information Assistant, you will play a critical role in providing exceptional customer service to our students, faculty, and staff.

Key Responsibilities

• Answer phone calls and respond to inquiries from the Information Desk
• Assist patrons in locating and using library materials, including books, periodicals, and online resources
• Provide guidance on the use of library equipment, such as scanners and copy machines
• Perform tasks such as shelving books, taking patron counts, and assisting with Interlibrary Loan requests
• Work rotational shifts on Friday and Saturday nights, and provide shift support during the 24-hour final exam period
• Open and close the library on occasion

Requirements

• Excellent customer service skills and ability to work with diverse populations
• Strong communication and problem-solving skills
• Ability to work independently and as part of a team
• High school diploma or equivalent required; some college coursework or experience preferred

What We Offer

• Competitive hourly rate of $15.00 per hour
• Opportunities for professional growth and development
• A dynamic and supportive work environment

If you are a motivated and detail-oriented individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.
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