Fitness Operations Manager

1 week ago


Marshfield, Massachusetts, United States Planet Fitness Full time
Job Summary

We are seeking a Fitness Operations Manager to assist in the oversight of gym operations, ensuring a positive member experience and financially successful club. This role involves assisting with member service, front desk tasks, and providing excellent customer service.

About Us

At Planet Fitness, we're passionate about helping people achieve their fitness goals in a supportive and motivating environment. With over 2,000 locations across the US, Canada, and abroad, we're continuously looking for talented individuals to join our team.

Key Responsibilities
  • Assist with member service, ensuring all staff provide great customer experiences.
  • Contribute to front desk tasks, including greeting potential members and providing gym tours.
  • Facilitate member service issues and questions, providing timely and effective solutions.
  • Support the Club Manager as needed, covering responsibilities such as marketing efforts and inventory management.
Requirements
  • Strong customer service skills and ability to interact effectively with customers and colleagues.
  • Excellent communication, organizational, and leadership skills, with basic computer proficiency.
Physical Demands
  • Standing and walking for at least 75% of the shift.
  • Talking in person or on the phone for at least 75% of the shift.
  • Lifting up to 50 pounds less than 30% of the time.
Benefits
  • A competitive estimated salary range of $55,000 - $65,000 per year, depending on location and experience.
  • Opportunities for career advancement and professional growth within the company.
  • A dynamic and supportive work environment that promotes employee recognition and development.
Why Work with Us?

As a Fitness Operations Manager at Planet Fitness, you'll be part of a team that's dedicated to enhancing people's lives through an affordable, high-quality fitness experience. If you're passionate about delivering exceptional customer service, managing operations, and driving business success, this role is perfect for you. Apply now to join our team



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