Guest Room Specialist
1 week ago
As a vital member of our team, you will ensure the highest standards of cleanliness and guest satisfaction in our accommodations.
Key Responsibilities
- Maintain a flexible work schedule, including weekends and holidays.
- Address guest concerns promptly to guarantee satisfaction.
- Uphold cleanliness and quality standards throughout daily tasks.
- Adhere to all safety and housekeeping protocols.
- Thoroughly clean and service assigned guest rooms based on priority categories, following hotel and franchise guidelines.
- Restock and return cleaning carts at the end of each shift.
- Perform additional deep cleaning and seasonal tasks as required.
- Execute other assigned duties as necessary.
Responsible for cleaning guest rooms as assigned, ensuring adherence to the hotel's cleanliness standards. Report any maintenance issues and respond to guest requests or complaints effectively. Maintain the confidentiality and security of all guest accommodations.
Qualifications
- At least one year of cleaning experience; prior hotel experience is preferred.
- Ability to communicate effectively with guests, management, and team members.
- Familiarity with proper chemical handling techniques.
- Bilingual in English and Spanish is advantageous.
- Knowledge of local attractions and activities suitable for guests.
Shaner Hotels is a recognized leader in the hospitality industry, managing a diverse portfolio of over 65 properties across various service levels, including full-service, select-service, and resort hotels. We collaborate with top hospitality brands and provide comprehensive services to investors and hotel owners, including development, design, e-commerce, and revenue management.
Join Our Team
We are excited to offer a unique opportunity at our hotel, featuring distinctive decor and amenities that enhance the guest experience. Our property includes a range of facilities such as a lobby bar, complimentary breakfast, outdoor pool, fitness center, and spacious guest rooms equipped with modern conveniences.
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