Assistant Manager

2 days ago


Medford, Oregon, United States CASCADES COFFEE LLC Full time
Job Overview

Cascades Coffee LLC is seeking an experienced Assistant Manager to lead our restaurant's operational performance. As a key member of our team, you will be responsible for creating employee schedules, supervising staff, and assigning duties to ensure seamless restaurant operations.

Key Responsibilities
  • Train and manage employees, assigning duties as needed to maintain a smooth workflow
  • Lead the team in providing exceptional guest service, ensuring a positive customer experience
  • Resolve guest complaints in a professional and courteous manner
  • Adhere to all health and safety regulations, maintaining a clean and safe environment
  • Provide sales and productivity reports to upper management, informing strategic decisions
  • Maintain accurate inventory levels, reordering and restocking as necessary to meet customer demand
  • Cover shifts for absent employees, ensuring continuity of service
Requirements
  • High school diploma or equivalent
  • Previous food service experience, with a strong background in management and leadership
  • Ability to remain calm and composed under pressure, with excellent problem-solving skills
  • Strong communication and interpersonal skills, with a focus on teamwork and collaboration

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