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Complimentary AM Attendant

2 months ago

Jacksonville Florida, United States Homewood Suites Jacksonville Full time
Job Summary

The Complimentary AM Attendant is responsible for providing exceptional service to guests in a hotel setting. This role requires attention to detail, speed, and accuracy in a fast-paced environment.

Responsibilities:
  • Provide high-quality service to guests in the complimentary breakfast area.
  • Be well-versed on hotel-brand standards, guest expectations, and local area attractions.
  • Perform various tasks, including food and beverage preparation, serving, and cleaning.
  • Handle stressful situations in a calm and professional manner.
  • Work effectively with internal and external customers, staff, and management.
  • Perform opening and closing procedures, side work duties, and other tasks as assigned.
Requirements:
  • High School diploma or equivalent and/or experience in a hotel or related field.
  • Ability to work a varied schedule, including evenings, nights, weekends, and holidays.
  • Must meet the legal age to serve alcoholic beverages and pass a responsible serving course.
  • Must be able to obtain and provide a Food Handlers card.
  • Ability to evaluate and select among alternative courses of action quickly and accurately.
Benefits:
  • Competitive benefits package, including medical, dental, and vision coverage.
  • Short-term and long-term disability income.
  • Term life and AD&D insurance.
  • Paid time off.
  • Employee assistance program.
  • 401k retirement plan.