Customer Service Representative II, Retail Banking

2 days ago

Everett, Washington, United States HomeStreet Full time
Job Title: Customer Service Representative II, Retail Banking

At HomeStreet, we are seeking a highly skilled and customer-focused Customer Service Representative II to join our Retail Banking team. As a key member of our team, you will be responsible for providing exceptional customer service, acquiring and retaining new and existing customer relationships, and expanding our customer base.

Key Responsibilities:
  • Interview and profile new and existing customers to recommend appropriate banking products and services.
  • Partner with other business lines to identify sales opportunities and provide an outstanding customer experience.
  • Open and close customer accounts, including checking, savings, money markets, certificates of deposit, and IRAs.
  • Actively take advantage of sales opportunities, cross-selling bank products and services to new and existing customers.
  • Participate in sales programs to generate new customers and meet referral goals.
  • Maintain thorough knowledge of bank products and services.
  • Provide exceptional customer service, resolving difficult situations with creativity, tact, and diplomacy.
  • Support branch lobby management and participate in community events.
  • Perform daily teller services, including processing deposits, withdrawals, holds, loan payments, and other related matters.
  • Balance cash drawer independently and maintain cash over and short record within HomeStreet's compliance policy.
Requirements:
  • Minimum of 2 years cash handling and customer service experience.
  • Banking experience preferred.
  • Demonstrated success in cross-selling banking services and products.
  • Strong customer relations skills and ability to communicate and work well with employees and customers.
  • Excellent written and oral communication skills.
  • PC experience required, with proficiency in Word, Excel, and teller/bank software.
  • Ability to work quickly and accurately, analyze information, and make decisions.
  • Willingness to assume additional responsibilities and duties as they arise.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

  • Customer Service Representative

    4 weeks ago

    Everett, Washington, United States Mountain Pacific Bank Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Mountain Pacific Bank. As a key member of our retail banking team, you will be responsible for providing exceptional customer service to our clients, processing transactions, and promoting our competitive products and services.Key ResponsibilitiesProvide...

  • Marina Customer Service Representative

    3 weeks ago

    Everett, Washington, United States Port Of Everett Full time

    Job Title: Marina Customer Service RepresentativeJob Summary:The Marina Customer Service Representative is responsible for providing exceptional customer service to marina clientele and visitors. This role involves staffing the customer service counter, answering customer inquiries, and providing direct service to marina customers.Key Responsibilities:Act as...

  • Sales Service Representative II

    3 weeks ago

    Everett, Washington, United States Aramark Uniform Services Full time

    Job SummaryWe are seeking a highly motivated and results-driven Sales Service Representative II to join our team. As a Sales Service Representative II, you will be responsible for meeting sales goals, prospecting new business, and providing exceptional customer service to our clients.Key ResponsibilitiesMeet sales goals and objectives for overall route...

  • Customer Service Representative

    4 weeks ago

    Everett, Washington, United States Sherwin-Williams Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth.Key ResponsibilitiesProvide exceptional customer...

  • Customer Service Representative

    4 weeks ago

    Everett, Washington, United States Chevron Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Chevron Stations Inc. (CSI). As a key member of our retail team, you will be responsible for providing exceptional service to our customers, ensuring a positive shopping experience, and maintaining a clean and safe store...

  • Customer Service Representative

    4 weeks ago

    Everett, Washington, United States Chevron Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Chevron Stations Inc. (CSI). As a key member of our retail team, you will be responsible for providing exceptional service to our customers, ensuring a positive shopping experience, and maintaining a clean and safe store...

  • Customer Service Representative

    4 weeks ago

    Everett, Washington, United States Chevron Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Chevron Stations Inc. (CSI). As a key member of our retail team, you will be responsible for providing exceptional service to our customers, ensuring a positive shopping experience, and maintaining a clean and safe store...

  • Branch Manager II-IV

    4 weeks ago

    Everett, Washington, United States Banner Bank Full time

    Job Title: Branch Manager II-IVAt Banner Bank, we are seeking a highly skilled and experienced Branch Manager II-IV to lead our retail banking team. As a key member of our leadership team, you will be responsible for managing the daily operations of a branch office, including sales, operations, consumer/small business lending, and client service.Key...

  • Sales Service Representative II

    2 weeks ago

    Everett, Washington, United States Aramark Uniform Services Full time

    Job SummaryWe are seeking a highly motivated and results-driven Sales Service Representative II to join our team. As a key member of our sales team, you will be responsible for meeting sales goals, developing new business, and providing exceptional customer service.Key ResponsibilitiesMeet sales goals for overall route growth to enhance...

  • Customer Service Representative

    4 weeks ago

    Everett, Washington, United States Chevron Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Chevron Stations Inc. (CSI). As a key member of our retail team, you will be responsible for providing exceptional service to our customers, ensuring a positive shopping experience, and maintaining a clean and safe store...

  • Customer Service Representative

    2 weeks ago

    Everett, Washington, United States Chevron Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Chevron Stations Inc. (CSI). As a key member of our retail team, you will be responsible for providing exceptional service to our customers, ensuring a positive shopping experience, and maintaining a clean and safe store...

  • Customer Service Representative

    2 weeks ago

    Everett, Washington, United States Concentric Full time

    Job SummaryConcentric is seeking a highly skilled Customer Service Representative to join our team. As a key member of our sales and support team, you will be responsible for making and receiving calls for commercial and consumer program accounts, promoting company product sales to customers and community organizations, and processing quotes and sales for...

  • Customer Service Representative

    4 weeks ago

    Everett, Washington, United States Quality Talent Group Full time

    About This RoleWe are seeking a skilled Teller to join our Consumer, Small & Business Banking division. As a Teller, you will play a critical role in providing exceptional customer service and support to our clients. If you are passionate about delivering outstanding service and have a strong desire to grow your career, we encourage you to apply.Key...

  • Customer Service Representative

    1 month ago

    Everett, Washington, United States Michaels Stores Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Service Team Member at Michaels Stores. As a key member of our store team, you will be responsible for delivering exceptional customer service, maintaining a well-organized store environment, and supporting sales efforts.Key ResponsibilitiesCustomer Service:...

  • Banking Professional

    1 week ago

    Everett, Washington, United States Pacific Premier Bank Full time

    About Pacific Premier BankPacific Premier Bank is a top-performing financial institution dedicated to taking care of our customers and employees. We strive to build long-lasting relationships, exceed expectations, and commit to diversity and inclusion.Job SummaryWe are seeking a Sr Bank Teller to join our team at Pacific Premier Bank. As a Sr Bank Teller,...

  • Sales and Customer Service Representative

    2 days ago

    Everett, Washington, United States Aramark Uniform Services Full time

    About the RoleWe are seeking a highly motivated and results-driven Sales Service Representative II to join our team. As a key member of our sales team, you will be responsible for driving sales growth, building strong customer relationships, and delivering exceptional service to our clients.Key ResponsibilitiesMeet sales goals for overall route growth to...

  • Banking Professional

    3 weeks ago

    Everett, Washington, United States Pacific Premier Bank Full time

    About Pacific Premier BankPacific Premier Bank is a top-performing financial institution dedicated to taking care of our customers and employees. We strive to build long-lasting relationships, do the right thing, exceed expectations, and strongly commit to diversity and inclusion.Job SummaryWe are seeking a Sr Bank Teller to join our team at Pacific Premier...

  • Customer Service Representative

    1 week ago

    Everett, Washington, United States SeaMar Community Health Centers Full time

    Job Title: Customer Service RepresentativeSea Mar Community Health Centers is seeking a highly motivated and detail-oriented Customer Service Representative to join our team. As a Customer Service Representative, you will play a critical role in ensuring that our patients receive exceptional care and support.Job Summary:The Customer Service Representative...

  • Customer Service Representative

    4 weeks ago

    Everett, Washington, United States Rite Aid Full time

    Rite Aid Corp Nd St Se [Retail Associate / Team Member] As a Service Associate at Rite Aid Corp Key Responsibilities: * Provide exceptional customer service by assisting customers with their shopping needs, answering customer inquiries, and resolving customer complaints * Engage with customers in a friendly and efficient manner while completing customer...

  • Business Banking Specialist

    1 week ago

    Everett, Washington, United States Pacific Premier Bank Full time

    Job SummaryThe Business Banker is a key member of our team, responsible for building and maintaining strong relationships with our business customers. This role requires a strong understanding of our customers' financial needs and the ability to provide tailored banking solutions to meet those needs.Key ResponsibilitiesProspect for new business opportunities...