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Patient Care Coordinator
2 months ago
Join Our Team as a Patient Care Coordinator at Healogics
At Healogics, we are dedicated to enhancing the lives of our patients through exceptional wound care services. Our team embodies hard work and commitment, and we prioritize rewarding our employees for their outstanding contributions.
If you are seeking a fulfilling career and possess the necessary skills, we invite you to explore this exciting role at Healogics.
Healogics stands as a premier provider of advanced wound care across the United States, assisting over 300,000 patients with chronic wounds annually at more than 600 locations. With the increasing aging population, higher obesity and diabetes rates, and a rise in surgical interventions, the need for specialized wound care continues to grow. Healogics is dedicated to expanding its reach and services through partnerships with outpatient clinics.
Key Responsibilities
- Collaborates with Center leadership to enhance daily patient flow
- Engages in staff meetings to support essential operations within the Center
- Welcomes patients and visitors, handles phone inquiries, and directs them to the appropriate personnel
- Manages patient communication needs, including scheduling and appointment reminders
- Confirms patient insurance details and accurately inputs data
- Collects and records patient charges, reconciles billing, and prepares necessary documentation
- Organizes and maintains patient records
- Coordinates additional testing and patient transport
- Ensures the availability of office and medical supplies
- Delivers wound-related patient care as directed by RN/Provider
- Assists with patient intake and discharge processes
- May support hyperbaric oxygen therapy operations
- Contributes to Vein Clinic activities
- Collects patient information and necessary supplies
- Reports quality of care concerns and communicates effectively with the team
- May serve as a Documentation Assistant (scribe)
- High School Diploma or equivalent; Associate's degree preferred
- Completion of a certified Medical Assistant, EMT, or Nursing Assistant program
- Current certification/license in CMA, CNA, or EMT
- At least 2 years of administrative experience, preferably in a healthcare environment
- Prior experience in medical coding is advantageous
- BLS certification
- Proficient in Microsoft Office Suite
- Strong customer service and communication abilities
- Excellent organizational and time-management skills
- Attention to detail and commitment to confidentiality
- Able to thrive in a fast-paced environment and work collaboratively with a team