Customer Service Ambassador
6 days ago
About Solvchem Inc
Solvchem Inc is a leading company in the chemical industry, committed to delivering exceptional customer service and support. We are seeking a highly skilled Customer Service Representative to join our team.
About the Role
This role will involve supporting the Customer Excellence Division and ensuring that customer satisfaction is exceeded. The successful candidate will have excellent communication skills, leadership abilities, and analytical thinking.
Key Responsibilities
- Maintain customer satisfaction by completing all order entry, invoicing, and providing excellent customer onboarding experience.
- Support the Customer Excellence Division in achieving high levels of customer focus and continuous improvement.
- Assist in development, monitoring, and adherence to department budgets.
Requirements
- Bachelor's Degree in Business Administration or equivalent experience.
- Intermediate to Advanced Microsoft Office programs.
- Preferred: 2+ years of Chemical Industry experience, DOT experience, and Chempax software experience.
Estimated Salary: $60,000 - $80,000 per year
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