Hotel Operations Manager

2 weeks ago


Oswego, New York, United States Broadwell Hospitality Group Full time
Job Title:

Hotel Operations Manager

Job Overview:

We are seeking an experienced Hotel Operations Manager to join our team at Broadwell Hospitality Group. The successful candidate will oversee the front desk operations, supervise staff, and ensure seamless guest experiences.

Key Responsibilities:
  • Supervise and train Guest Service Agents, Night Auditors, and bell staff.
  • Develop and implement effective operational strategies to enhance guest satisfaction.
  • Maintain accurate records and reports to monitor front office performance.
  • Collaborate with Department Heads to optimize hotel operations.

 

Requirements:
  1. At least 3 years of experience in hospitality management.
  2. Demonstrated ability to lead and motivate a team.
  3. Excellent communication and problem-solving skills.
  4. Knowledge of hotel operations software and systems.
  5. Familiarity with industry standards and best practices.

 

Compensation:

$70,000 - $90,000 per year, depending on experience.

 

About Us:

Broadwell Hospitality Group is a dynamic company dedicated to delivering outstanding guest experiences. We value innovation, creativity, and collaboration.



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