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Customer Service Associate

1 month ago

Fresno, California, United States Panda Restaurant Group Full time
Job Overview

Panda Restaurant Group is a dynamic and fast-paced company that values its employees. As a Customer Service Associate, you will play a crucial role in delivering exceptional dining experiences to our guests.

Salary Range

The estimated salary for this position ranges from $21.00 to $30.57 per hour. This compensation reflects your skills, experience, and location within the United States.

Job Responsibilities

As a Customer Service Associate, you will be responsible for:

  • Providing excellent customer service by greeting guests, serving food, and handling payments efficiently.
  • Maintaining a clean and organized store environment.
  • Following safety procedures to serve fresh and high-quality food.
  • Working effectively in a fast-paced kitchen environment and adapting to different roles, including front counter, drive-through, or kitchen positions.
Requirements

To succeed as a Customer Service Associate, you must possess:

  • Friendly and helpful communication skills.
  • Previous operations experience is preferred but not required.
  • A strong educational foundation, with some high school education being essential.
  • A valid Food Handler certification, which may be acquired at your own expense depending on local requirements.
Benefits

Panda Restaurant Group offers a comprehensive benefits package, including:

  • Flexible scheduling options.
  • Competitive pay rates.
  • Free meals while working at Panda.
  • Comprehensive health insurance, including medical, vision, and dental coverage for full-time associates.
  • Voluntary Short-Term Disability, Cancer Income Protection insurance, and Health Care Flexible Spending accounts.
  • A 401(k) retirement plan with a company match.
  • Vacation time, sick leave, bereavement/funeral leave, and Leave Share Program for eligible associates.
  • Associate discounts for various brands.
  • Referral bonuses for eligible associates.
  • Opportunities to give back to your community through Panda Cares initiatives.
  • Hands-on paid training to prepare you for success.
  • Ongoing career development and leadership opportunities.