Customer Service Associate

3 weeks ago


Fresno, California, United States Shield HealthCare Full time

Shield HealthCare is a dynamic company that values its employees' growth and development. As a Customer Service Associate, you will play a critical role in ensuring our customers receive exceptional service and support.

Main Responsibilities:
  • Answer incoming calls and respond to customer inquiries
  • Troubleshoot issues and resolve customer complaints
  • Enter orders into our computer system and process authorizations
  • Collaborate with internal teams to meet customer needs

We offer a comprehensive benefits package, including Medical, Dental, and Vision insurance, 401(k) with Company Match, Sick and Vacation Days, Flexible Spending Account, Life & Disability Insurance, and Education Assistance. Our estimated salary range is $17-34/hour, with a typical starting range of $20-21/hour.



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