Digital Banking Service Representative
4 weeks ago
Why Wells Fargo:
At Wells Fargo, we believe that a meaningful career is much more than just a job. It's about finding all of the elements that help you thrive, in one place. We value diversity and believe in creating an inclusive environment where everyone can succeed. Our company culture is built on a strong foundation of teamwork, innovation, and customer focus.
As a Teller in our Consumer, Small & Business Banking division, you will be part of the fabric of the local community, helping provide the financial service backbone for its residents, employees, and local businesses. You will support customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankers.
Key Responsibilities:
- Process teller transactions and provide excellent customer service
- Share digital solutions and make introductions to bankers
- Complete operational activities while minimizing risks under established policies
- Perform routine transactional, operational, and customer support tasks efficiently
- Identify information and services to meet customers' financial needs
Requirements:
- 6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- Ability to educate and connect customers to technology and share the value of mobile banking options
- Cash handling experience
- Ability to follow policies, procedures, and regulations
- Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss
What We Offer:
- Disability benefits
- Tuition reimbursement
- Scholarships for dependent children
- Adoption reimbursement
We are an equal opportunity employer and welcome applications from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran, or any other status protected by applicable law.
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