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Retail Jewelry Team Lead

4 weeks ago

Edina, Minnesota, United States Sundance Catalog Full time
Sundance Catalog Job Description

Job Title: Retail Jewelry Lead

Job Summary:
The Retail Jewelry Lead is responsible for driving store sales by supervising the jewelry department, providing outstanding customer service, and supporting the management team. This role requires a strong attention to detail, excellent communication skills, and the ability to train staff on jewelry product knowledge.

Responsibilities:
  • Supervise the jewelry department and ensure that all jewelry assets are properly secured and maintained.
  • Provide ongoing sales and product training for staff to achieve sales goals.
  • Analyze jewelry sales trends and develop plans to maximize profits and minimize costs.
  • Execute operational tasks as directed, with a focus on maintaining profitability and visual standards.
  • Consistently exceed customer expectations and requirements.
  • Assist the management team in general operations of the store, with a focus on the jewelry area.
  • Work closely with inventory planning and allocation to manage inventory levels in the jewelry category.
  • Maintain disciplines for visual standards and store cleanliness.
  • Monitor inventory procedures and ensure that shrink goals are met.
  • Keep tight controls and management on all jewelry stock/inventory while maintaining a tidy, organized, and secure work area.
  • Keep all jewelry in its appropriate location, clearly labeled, and on display.
  • Consistently enforce all company policies and procedures.
  • Perform opening/closing procedures and ensure bank deposits are done as needed.
  • Keep open and responsive communication with all store management.

Qualifications:
  • High School graduate or GED required, Associates degree preferred.
  • Three plus years of retail experience, including supervisory/lead experience.
  • Experience with an apparel premium brand retailer preferred.
  • Experience in an environment where customer service is highly regarded is a must.
  • Computer literacy including the use of Microsoft Outlook, Word, Excel and PowerPoint.

About Sundance Catalog:
Sundance Catalog is a leading omni-channel specialty retailer with headquarters located in Salt Lake City, UT. Founded in 1969 by Robert Redford, Sundance is a unique brand that supports artistic endeavors and focuses on creativity, originality, and inspiration. We offer a competitive wage, retirement benefits, and great merchandise discounts.