Retail Jewelry Team Lead
4 days ago
Job Title: Retail Jewelry Lead
Job Summary:
The Retail Jewelry Lead is responsible for driving store sales by supervising the jewelry department, providing outstanding customer service, and supporting the management team. This role requires a strong attention to detail, excellent communication skills, and the ability to train staff on jewelry product knowledge.
Responsibilities:
- Supervise the jewelry department and ensure that all jewelry assets are properly secured and maintained.
- Provide ongoing sales and product training for staff to achieve sales goals.
- Analyze jewelry sales trends and develop plans to maximize profits and minimize costs.
- Execute operational tasks as directed, with a focus on maintaining profitability and visual standards.
- Consistently exceed customer expectations and requirements.
- Assist the management team in general operations of the store, with a focus on the jewelry area.
- Work closely with inventory planning and allocation to manage inventory levels in the jewelry category.
- Maintain disciplines for visual standards and store cleanliness.
- Monitor inventory procedures and ensure that shrink goals are met.
- Keep tight controls and management on all jewelry stock/inventory while maintaining a tidy, organized, and secure work area.
- Keep all jewelry in its appropriate location, clearly labeled, and on display.
- Consistently enforce all company policies and procedures.
- Perform opening/closing procedures and ensure bank deposits are done as needed.
- Keep open and responsive communication with all store management.
Qualifications:
- High School graduate or GED required, Associates degree preferred.
- Three plus years of retail experience, including supervisory/lead experience.
- Experience with an apparel premium brand retailer preferred.
- Experience in an environment where customer service is highly regarded is a must.
- Computer literacy including the use of Microsoft Outlook, Word, Excel and PowerPoint.
About Sundance Catalog:
Sundance Catalog is a leading omni-channel specialty retailer with headquarters located in Salt Lake City, UT. Founded in 1969 by Robert Redford, Sundance is a unique brand that supports artistic endeavors and focuses on creativity, originality, and inspiration. We offer a competitive wage, retirement benefits, and great merchandise discounts.
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