Dental Office Assistant

24 hours ago


Charlotte, North Carolina, United States Ideal Dental Full time
About Ideal Dental

Ideal Dental is a leading dental group in North America, known for its patient-centric approach and commitment to excellence. Our team is passionate about delivering top-notch care and creating a positive experience for our guests.

Job Summary

We are seeking an experienced Assistant Office Manager to support our Office Manager in the daily operations of our dental office. The ideal candidate will have a strong background in management, excellent communication skills, and a passion for delivering exceptional patient service.

Key Responsibilities
  • Assist the Office Manager in day-to-day operations, including schedule management and staff supervision
  • Help resolve patient service issues and ensure guest satisfaction
  • Contribute to building a positive office culture and morale
  • Assist with auditing patient accounts and ensuring accuracy
  • Help with treatment plans and assist guests with overcoming financial obstacles
  • Complete daily and monthly reporting
  • Perform other duties as required to support the office
Requirements
  • High school diploma or equivalent
  • Minimum of 6 months of management experience in a relevant industry
Preferred Qualifications
  • Dental industry experience preferred
  • Strong communication and customer service skills
  • Leadership skills and the ability to lead by example
  • The desire and ability to connect with and serve guests


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