Integration Systems Specialist
2 weeks ago
Integration Systems Specialist
Location: Wixom, MI
Salary: $60,000 - $70,000, depending on experience
Hours: M-F 8AM-5PM
Comprehensive Benefits Package
Key Responsibilities:
Note: We encourage applications from entry-level candidates and recent graduates in this sector.
- Ensure that specialized mechanical and electronic systems are effectively integrated, installed, and rigorously tested in-house.
- Integrate, install, and troubleshoot systems, including:
- Computers and internal components
- Visual display systems (projectors, monitors, CPU hardware)
- 3D vision technology
- Other computer peripherals and hardware
- Provide training to customers at facilities and follow up on system issues to ensure successful integration.
- Deliver daily status updates during integration and installation activities/projects.
- Work autonomously to coordinate integrations, installations, programming, and troubleshooting at customer sites.
- Conduct thorough troubleshooting and investigate root causes of issues.
- Manage and resolve assigned cases by offering optimal support solutions.
- Educate users, customers, and partners on system operation.
- Facilitate clear communication and efficient issue resolution with business, engineering, and operations teams.
- Oversee job installations and ensure that only qualified systems are dispatched.
- Perform general building maintenance and design/build structures.
Required Skills:
- Strong PC skills with some Audio-Visual Multimedia (AVMM) and Programmable Logic Controller (PLC) experience.
- Ability to work independently or as part of a distributed team.
- Excellent verbal and written communication skills.
- Capability to install equipment both in-house and at customer locations.
- Proficiency with power tools, ladders, boom lifts, forklifts, and other electrical/control equipment.
- Project management skills are highly desirable.
- Experience in customer service/management.
- Proven safety record and ability to pass a drug screening.
Education and Experience:
- Vocational experience, certification in a technical field, or an Associate Degree in Business Science.
- A Bachelor's Degree in Engineering or Business Science is advantageous.
Physical Requirements:
- Ability to lift or move up to 35 pounds and use a computer keyboard.
- Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
- Flexibility to work late or during weekends as needed to accommodate customer schedules.
Travel Requirements:
- Willingness to travel up to 80% of the time, including some international travel.
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