Senior Design Researcher

3 weeks ago


Portland, Oregon, United States Providence Health & Service Full time
Senior Design Researcher Opportunity

We are seeking a highly skilled Senior Design Researcher to join our innovative Analytics Center of Excellence. As a key member of our team, you will be responsible for crafting user-centered experiences to drive data-informed decision making in a complex healthcare setting.

Key Responsibilities:

  • Conduct workshops and apply rapid mixed-method research techniques to inform design decisions
  • Collaborate with data visualization designers to shape data strategies
  • Help mature and evangelize UX best practices within the organization
  • Deliver measurable solutions that meet diverse stakeholder needs

Requirements:

  • Bachelor's Degree in Human-Centered Design, Psychology, Human Behavior, Analytics, or related field of study
  • 6 years of progressively increasing responsibility in customer relationship management or customer-facing engagement and communication
  • 3 years of qualitative and quantitative data analysis and insight synthesis and reporting

Preferred Qualifications:

  • Demonstrated proficiency in mixed-methods research, utilizing quantitative and qualitative findings to drive design decisions
  • Skilled in task analysis and user flow mapping to enhance user experience
  • Ability to define and track business-oriented metrics that establish and prove the success of UX projects

Why Join Us?

At Providence, we are committed to delivering best-in-class benefits and fostering an inclusive workplace where diversity is valued, and everyone is essential, heard, and respected.

We are proud to be an Equal Opportunity Employer and believe that diversity makes us stronger. Join our team and be part of an organization that is shaping the future of healthcare.



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