Veteran Services Liaison

4 days ago


Midway, Kentucky, United States Warrior Service Company LLC Full time
About the Role:
We are seeking a highly motivated and experienced veteran services liaison to join our team in Lexington, KY. As a veteran yourself, you understand the importance of quality service and care. In this role, you will be responsible for scheduling like a truck driver scheduler, planning routes up to two weeks in advance for veterans on our reports, and ensuring efficient service delivery. You will also provide timely resolution of customer complaints, concerns, and inquiries, and build and maintain strong, long-lasting client relationships.

Requirements:
To succeed in this role, you will need 2-3 years of dispatching experience with customer service, as well as strong administrative and communication skills. You should be able to express empathy and integrity, and have a results-driven mentality. Experience working in a metrics-driven environment and managing proactive scheduling and communication is also highly desirable. We offer a competitive salary, 401(k) matching, dental insurance, health insurance, paid time off, parental leave, vision insurance, and more.

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